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• Led creative and supervised large-scale integrated campaigns across TV, radio, print, digi-tal, social, POS and OOH projects across the globe (up to 75 markets) • Built strong relationships with the client and partner agencies at a senior level via understanding their business challenges and opportunities to tailor the business offering • Worked with senior client stakeholders and creative agencies on strategy and understanding of research. • Played key consultancy role for the client and agencies for new campaigns launches to en-sure successful global campaign roll-out • Managed new client implementation & education on the new model and process • Held reviews with clients to ensure satisfaction and improvement on product offerings • Actively sought up and gained new business opportunities • Responsible for financial reporting, account plan, forecasting, healthy P&L and cashflow • Assisted with and supported sales team on new business pitches • Led and mentored an account team of 4 to ensure that strategy is implemented in a timely and effective manner and that day-to-day operations run smoothly • Developed a series of training materials for account management teams across business to ensure best work practices are adhered to and leveraged in order to build high performing teams • Co-delivered induction training and part of Internal trainer network • Engaged in internal initiatives such as Employee engagement to enhance work environment
• Managed, led and supervised large-scale integrated campaigns across TV, radio, print, POS and OOH projects across ENA, LAPAC (up to 60 markets) • Ensured brand guardianship across BTL & ATL communications • Held responsibility for taking and executing client’s briefs with respective departments • Managed complex and creative adaptation projects for the clients advising on most cost ef-fective way for the client and the company • Ensured the right departments are involved in the project at the right stage of its development • Ensured on budget and timely delivery of projects • Managed production teams (print, TV, language) up to 10 people and AM teams (3 people) whilst ensuring on budget and timely delivery of projects • Set up and regularly reviewed account process and procedures to ensure smooth, effective and cost efficient running of the account • Built strong partnership and advisory relationship with agencies and client for executions of upcoming campaigns • Developed, nurtured and cultivated good working relationships with stakeholders • Managed client’s expectations and ensured that any issues are anticipated and proactively dealt with
• Managed multiple creative complex radio, TV, print and OOH involving, translation, tran-screation, VO recording, TV postproduction and subtitling for one of the leading brands in FMCG • Held sole responsibility for leading two categories for my main client • Held responsible for the overall project timeline & deadlines • Ensured client expectations are being managed and possible issues are anticipated and dealt with proactively • Liaised with in house designers, audio, print, digital & TV departments, creative and media agencies on a daily basis • Managed own budget spend effectively in order to meet set financial targets • Responsible for accuracy in reporting (including financial) to all the relevant internal and external parties • Trained and supervised new team members
• Managed translation projects for up to 44 languages for websites, print, digital and POS • Developed & maintained a good professional relationship with clients, suppliers • Improved existing processes (automation) to increase project efficiency and decrease costs • Developed project procedures and ensured correct client set up and reporting • Trained new team members
Translation of the company website and all related internal and external materials for the Slovak market and website testing Dealing with customers,resolving queries and complains.
• Head Translator for Slovak market, managed all marcomms, including e-Commerce, DM, brochures, leaflets, flyers, websites content management and testing • Held primary responsibility for the launch of a company in Czech market • Managed translation projects for 5 CEU markets, prepared price lists & rate-cards • Recruited, trained and mentored new team members
ENGLISH LANGUAGE & HISTORY