Organised by Inner Voice Creative
INTRODUCING:
Grow your business through customer onboarding
Seamlessly welcome new customers into your creative business by encouraging long-term working partnerships and releasing the uncertainty of not getting paid on time.
Grow your business through customer onboarding is a live workshop designed to help you build a solid relationship with your customer, avoid late-night paperwork, and get paid on time.
If you're ready to learn how to implement a customer onboarding workflow you'll actually use and you don't want to keep putting it off - we're ready for you!
ENROLL NOW
When you build a business without a foundation for your customer relationships, the result can be overwhelming. Your growth outpaces your ability to keep up and you’re not able to scale effectively because of it.
Right now, you might be thinking:
⚡How can I get my customers to pay me upfront before I even start shooting? Even a deposit would be nice.
⚡Is my business big enough to even worry about all this stuff? I like to manage my customers as they come - easy and loose.
⚡How can I welcome a new customer while not neglecting my existing ones? There isn't enough time in the day.
I’ve heard all of these questions from Creatives before… I’ve even asked them myself. It may be that over the last couple of years you’ve been able to duct tape things together, but now it’s time to take back hours in your week to accomplish the “right” tasks. Doing the creative work that pushed you into entrepreneurship in the beginning.
Grow your business through customer onboarding is for you if you’ve felt the frustration of trying to do EVERYTHING while working until midnight on paperwork and if you’re ready to:
⚡Create a consistent onboarding experience for all customers.
⚡Predict your business revenue so it’s no longer a guessing game (yes, get paid on time - EVERY TIME)
⚡Create new products or services for your business (and have the time and energy in your day to do it)
⚡Inspire stronger customer loyalty, leading to greater brand advocacy and more referrals; and
⚡Maximize customer lifetime value.
Most of all, Grow your business with customer onboarding offers you the tools you need to help you grow your bottom line.
Gone are the days of continual overwhelm, stress, and endless amounts of late nights trying to make sure you’re able to do that shoot or send out that email on time. If you’re ready to feel in control and want an easy-to-understand and implementable set of workflows so your business can soar, Grow your business with customer onboarding is for you.
ENROLL TODAY
This 90-minute live workshop will cover:
⚡The buyer's mindset - What makes people buy into your vision. Understand your customer buying mindset.
⚡Administration - building a library of templates you can use for any situation. IE Order forms, welcome packs, FAQs, and many more.
⚡Protocol and systems – What is the journey you are leading people through? From sale to first success. We will be looking at protocols and systems that don’t require a lot of techs and that are easily implemented.
Don't wait any longer to set up a customer journey that can save you time, increase your revenue and build your customer loyalty.
By the end of this program, you will have:
⚡An understanding of the minds of your customer's buying habits and how they see the value.
⚡Created a core business infrastructure that helps you connect with your customers from day 1.
⚡Setup a template library for your business for any occasion.
⚡Established a strategy that fosters a returning customer culture
ENROLL TODAY
- entrepreneur
- smallbusiness
- onboarding
- customerexperience