20 days ago
  • LevelJunior
  • ProfessionsProduct Manager, Product Development Manager, Data Analyst
  • TypeFull Time
  • LocationLondon, United Kingdom

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Who We Are…
We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
Soho Home... Soho Home is a modern homewares brand designed for relaxed, sociable living. With more than 25 years of design heritage, our ranges are created to mirror the look and feel of our Soho Houses around the world. Soho Home is an interiors collection from Soho House that includes furniture, lighting, tableware, and accessories created for, and inspired by the Houses.
The Role…
Soho House are looking for a detail obsessed Junior Product Owner to join our fast-paced team and support the digital innovation of Soho Home. Supporting the Retail Digital Product Owner, you’ll help to drive our product roadmap, ensuring our products align with our brand values and strategic vision. You’ll be able to work cross-functionally, work on multiple concurrent projects, helping to deliver features and functionality in an agile way. Assisting in bringing ideas to life on Soho Home in partnership with internal teams and our external development resource, you’ll play a critical role in planning and executing our digital roadmap.
Main Duties…
  • Support with the scope and delivery of a wide range of digital roadmap initiatives
  • Work with internal stakeholders from retail and group functions to define projects that require development resources
  • Translate the development roadmap into epics and user stories, working with our external development agency from concept to delivery, including requirement gathering and project planning
  • Help manage the product backlog to prioritise tickets and deliver new features and functionality on time
  • Use data analytic tools and results from AB tests to inform the prioritisation of tasks
  • Work closely with our Stores to evolve functionality on our point of sale & stock system to improve member and customer experience
  • Ensure bugs are escalated appropriately and resolved swiftly
  • Effectively communicate project and task statuses to the wider team
  • Complete testing, feedback, validation and release of all new digital functionality
  • Create evolving test plans to ensure all developments are fit for deployment
  • Perform internal testing and coordinate user acceptance testing with peers and stakeholders
  • Create clear and effective documentation and delivery training to stakeholders
What We Are Looking For…
  • Demonstrable product experience within a fast-paced ecommerce environment
  • Experience working across operational projects for example Finance, Reporting, POS, Warehouses and third-party integrations
  • Experience working with Jira to manage development backlogs and projects
  • Awareness of agile methodologies
  • Self-motivated and enthusiastic, loves to help and is naturally solution and resolution focused
  • Have the ability to multitask and prioritise, being equally comfortable working under own initiative and working with peers and stakeholders
  • Be able to break down technical challenges to manageable tasks and be able to effectively communicate with multiple stakeholders
  • Experience using Google Analytics, and Content Square beneficial
  • Experience working with POS systems and integrations
  • Experience working with Warehouse Management Systems
Benefits... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
  • Soho Friends Membership (Every House Membership awarded after 1 years service)
  • Free lunch at Store X Café in 180 Strand Mondays & Fridays
  • 50% off Food & Drink, 7 days a week
  • Staff Room Rate; Any Bedroom, Any House, $100 a night
  • Private Health and Dental Care
  • Weekly Pay
  • Life Assurance
  • Birthday Day Off
  • Up to 50% Staff Discount on Cowshed & Soho Home
  • In Office Dog Policy
  • Season Ticket Loan
  • Christmas Office Closure
  • In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
  • Free Counselling Sessions
  • Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
  • Continuous training to develop yourself personally and professionally
  • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Opportunities for all…
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Skills Required

  • Product
  • Agile
  • Google Analytics

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