Description

Role Purpose:
Responsible for the planning, coordination and management of digital content production for the benefit of online and PR usage
Reports to:
Head of Online Trading
Key interfaces:
Online Trading, Online Marketing, Web Design, PR, Brand Marketing and Buying.
Key Accountabilities:
Overall responsibility for the planning and delivery of digital content
Manage the in-house product photography calendar, coordinating with external photographers, internal studio teams and Buying departments to ensure photography is effectively planned according to deadlines
Work with the Online and Brand Marketing teams to define a roadmap of content creation for each campaign and communicate deadlines with all internal and external stakeholders
Plan and schedule campaign photography shoots with our external photography agency
Collaborate with Marketing to ensure art direction is identified and shared with the agency
Create shoot lists according to necessary deadlines, ensuring asset requirements and product lists are identified and shared with the relevant stakeholders
Working with the Buying teams, organise the transit of product to the appropriate location of the production shoot in a timely and efficient manner
Along with the Online Trade and PR teams, identify content needs according to trading priorities for future website and PR content
Assist in homepage and CLP planning to define content creation needs
Attending photoshoots as required
Manage the receipt of digital assets and communicate their status and file location with the relevant parties
Receive and log invoices for content creation activities
Support in the admin of online and marketing, specifically assisting in day-to-day trade activities and managing Events pages online
Role Specific Criteria (Experience/Behaviours/Technical Ability):
We expect the successful candidate to have the following skills and experience:
Required skills
Highly organised and pro-active
Experience in a similar role a benefit
An ability to work with pace and deadlines
A strong team ethic with an ability to manage relationships with both internal and external stakeholders
An attention to detail
PhotoShop experience a benefit
Proficiency in Microsoft Office programmes
An understanding and appreciation of the Fortnum’s Brand
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
In return, we offer:
A competitive salary
A generous store and restaurant discount of up to 40%
25 days holidays (excluded bank holidays) and an extra day off for your birthday
A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
A range of opportunities to develop and grow personally and professionally
Excellent pension scheme

Skills Required

Content Production
Relationship Management
Time Management

People who have worked with Fortnum & Mason

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Chloe Elms
- PR/ Writer/Musician/Curator
- We Are Indigo PR, Socialbear, Blanche London- Electronic Music Events, Loose Theories Arts Initiative, Self-employed, City Arts (Nottingham), Clod Ensemble, Fortnum & Mason, Fest Camden/ Propaganda, Chester Barrie, Switch FM
Nicki Field
- Head of Illustration
- Jelly, Agency Rush
Poppy Jamieson
- Senior Marketing & Partnerships Manager
- Pepped, Days, Jelly, Chimu Adventures, The Dots
Chris Bigland
- Talent Assistent
- Flemings Mayfair, Fortnum & Mason, VCCP, Falmouth & Exeter Students' Union, THE PIG Hotel