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People Relations ManagerITN
13:10
  • LevelMid Level
  • ProfessionsHR Manager, HR Administrator, Talent Manager
  • TypeFull Time
  • LocationLondon, United Kingdom

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Description

Closing Date: 03-Dec-2024

As People Relations Manager, you will play a crucial role in developing and maintaining inclusive employee relations strategies, policies, and procedures that align with ITN’s values and objectives. You will help support employees to ensure they are aware of the avenues possible to raise issues and concerns. You will provide expert advice and guidance to senior management on complex employee relations issues, ensuring compliance with employment law and best practices and enabling commercial resolutions. You will also monitor and report on employee relations issues, develop and deliver people management training, and build strong relationships with the wider People Team.
This is a hybrid role, which we envisage works best with a minimum of 3 days per week in our 200 Gray’s Inn Road office. We also welcome part time applications.
Key Responsibilities
  • Develop, implement, and maintain inclusive employee relations strategies, policies, tool-kits, and procedures aligned with an employee-centered culture and which support ITN’s values, goals, and objectives
  • Provide expert advice and guidance to senior management (in partnership with People Partners) on complex employee relations issues and matters such as performance management, disciplinaries, grievances, capability procedures, etc., advising on process, legislation, and potential areas of risk
  • Develop a series of training programmes and manager guidance documentation for all ER policies within ITN, in partnership with the People Partners
  • Efficient tribunal management: devise case management strategies for tribunal claims, including risk identification. Advise stakeholders on the prospects and risks of each claim. Support our People to prepare all necessary documents for tribunal hearings including case management preliminary hearings, judicial mediation
  • Settlement agreements: Advise on settlement agreement processes and terms, negotiate with employee’s solicitors for expedient and cost-effective exits
  • Monitor, measure, and report on ER issues, opportunities, lessons learned, achievements through data analysis for informed decision-making
  • Coach line managers and team leaders with people development skills, with a focus on effective ER processes and conversations
  • Ownership of the People Case Management tracker for ER cases and regular reporting of themes and escalations into PeopleLT and wider SLT as appropriate
  • Develop an ITN framework for freelancer case management, ensuring appropriate policies align and managers are trained on the engagement with freelancers
  • Support the delivery of people management training, working closely with the wider team to implement new training interventions and refine existing training based on participant feedback and manager knowledge gaps
  • Build strong, collaborative relationships with the wider People team to develop a consistent approach
  • Monitor trends in employee relations and employment law, and ensure policies, procedures, and templates as well as manager training are kept up to date and compliant
  • In collaboration with the D&I Partner, assess and review exit interview themes and report back to the PeopleLT on recommended actions as a result monthly
  • Provide refresher training, as appropriate to our nominated Hearing Managers and Salary Checkers
  • Review the ITN People Policy offering to ensure best practice and document manager training and People Team training alongside each policy
  • Induct new members of the People Team on all ITN policies and processes for employee relations in partnership with the DoP/CPO
  • Support the development and delivery of people initiatives at ITN in line with the wider people strategy
These are the main requirements of the role and is not an exhaustive list of duties. It is intended to reflect the nature, range, and context of the work, which will change over time.
Key Requirements
  • Proven experience of working in a similar role within ER, ideally within Media
  • Experience of advising on all aspects of Employment Law and providing practical and commercial advice, ideally in an in-house environment
  • Demonstrates comprehensive generalist HR knowledge
  • Extensive experience in employee relations, including the development and implementation of employee relations strategies, policies, and procedures
  • In-depth knowledge of employment law and best practice
  • Can produce written material to a high standard e.g., reports, contracts of employment, policies, and procedures
  • Highly organised and logical approach to managing priorities
  • Able to deal with a heavy workload with conflicting priorities whilst maintaining accuracy and achieving deadlines
  • Skilled in engaging a diverse range of stakeholders, to build relationships that are based on trust, to work collaboratively and to resolve issues, both internally and externally
  • Proactive approach and a self-starter who has experience working in a fast-paced media environment
  • Resilient and confident in approach with an exceptional understanding of UK employment law and legislation
  • Strong problem-solving and analytical skills
  • Strong negotiation and communication skills, with the ability to build positive and collaborative relationships
  • Strong commercial awareness driving process and operational improvements
  • Commitment to continuous learning and staying current with developments in UK employment law and ethical standards
Our people are at the heart of everything we do at ITN. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we actively seek candidates from diverse backgrounds and communities. Reasonable adjustments to the recruitment process will be offered, if required, due to a disability or health condition. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part-time and job shares for all our roles. Please just let us know in your application, or at any stage throughout the process, if this is something you want to explore.

Skills Required

  • HR
  • Employee Relations
  • Stakeholder Engagement

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