As a VM Assistant you will support the team to maintain the highest level of visual standards in accordance with the CHANEL global image guidelines, also be responsible for executing local market VM orchestration, supporting event production and adaptation. Within these frameworks, your role & responsibilities will consist of window display planning & execution, event set-up, regular in-boutique display refresh & adaptation, and always ensuring the use of sustainable materials, recycling or repurposing to comply with CHANEL net-zero commitment.
The VM Assistant for CHANEL must have a strong awareness and adaptability to the luxury retail environment. You will be expected to report directly to the W&FJ Retail & Event VM Manager whilst collaborate closely with global, retail and marketing team to ensure the deliverables align with the brand image & business objectives.
What impact you can create at Chanel:
This position will allow you to travel & work in the different boutique locations within the UK. Your working environment will be mainly in the retail space & head office.
Ensure the boutique VM standards are well maintained according to global guidelines & boutique needs for Watch & Fine Jewellery, Fashion & Wholesale networks
Ensure regular display refresh in boutiques by having constant dialog with retail team & global team
Optimize & manage POS tools, including inventory management, maintenance and training
Animate VM community & organize regular VM training with retail team & wholesale partners
Collaborating with cross functional teams, creating visually engaging VM displays that align with the global guideline & business needs.
Feedback regularly to global team our local market needs by reports
Establish regular visits to wholesale partners to support wholesales network with in-store merchandising whilst to coach, train and develop the display standards
Support event production, logistic arrangement, on-site set-up
Coding of VM expenses in finance system
Coordinate monthly marketing meeting & build agenda & minute follow-up
Placement of all orders for POS tools for window decors, generic permanent VM tools and event production for all networks.
What you will bring to the role:
Aesthetic sense to drive ultimate luxury image
Flair & agility to reinforce the visibility of our campaigns & product collections as well as participate to the unique client experience at CHANEL.
Strong knowledges in ultimate luxury industry
Excellent communication & relationship skills.
Strong sense of detail.
Strong organizational skills to ensure that all projects are executed flawlessly, with an eye for quality and adherence to brand standards.
Proven experience in design and VM for luxury retail environments.
Proactiveness, resourceful, problem-solving oriented, with good interpersonal communication, with negotiation skills
Bachelor’s degree in marketing, Architecture, Graphic Design, Visual Arts, or any related field.
Proficiency in English
Good to have proficiency in Sketchup and Adobe Suite, Autocad and rendering programs (Vray, Lumion, or similar)
A passion for creativity and innovative thinking
Creating and maintaining unique VM displays in accordance with global guidelines & business needs
Working in fast-paced environment whilst remaining positive, proactive & agile
Connecting with the different divisions, including Fashion, Fragrance & Beauty in different events & projects
Displaying excellent communication skills along with ability to work with the teams independently
Continuously evaluating and refreshing VM in boutiques to maintain customer interest and boost footfall
Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:
- Restoring Nature and Climate
- Investing in Circularity
- Advancing dignity and prosperity
- Promoting the autonomy of women
What you will gain from this experience:
Experience in implementing visual merchandising strategies, event action planning, and display techniques.
Developing skills in coordinating with suppliers, retail partners and boutique teams, and ensuring quality execution of projects.
Deepening understanding of luxury retail industry, the standards of ultimate luxury brand demonstrate, and seamless client experience through regular market visits and activations.
Gaining hands-on experience in developing and executing visual merchandising strategies for an ultimate luxury brand
Opportunities to train and guide retail staff on visual merchandising techniques, which can enhance leadership and mentoring skills.
Developing communication & negotiation skills via collaborations with different divisions, functional teams.
The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey.
Our employee benefits have been created to support you across your professional and personal life by offering you:
Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
Platforms: Multiple Platforms to support across Wellbeing
Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across mileston
*Benefits are eligibility dependant and subject to change at any time
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.