Projects
- BBC Food migration• Supporting the migration of BBC Food from a legacy platform onto WebCore • Utilising the WebCore Design System and BBC GEL to streamline migration and better consistency for users • Making data-informed design and accessibility improvements, such as changing the page content hierarchy, replacing icons with words, and ensuring WCAG 2.2 are met to at least Level AA (Google PageSpeed Insights accessibility score is now 100 out of 100) • Helping boost SEO, contributing to visits increasing by as m
- Citizens Advice: Smart meter checkerI facilitated a Design Sprint where our multi-disciplinary team worked in collaboration with the energy product team to understand the problem/s facing energy consumers, most specifically being that if they switched supplier their smart meter could stop working. We sketched potential solutions, dot-voted on ideas, wireframed our proposed design, and guerrilla tested this with users in a central London train station (chosen as we believed it would allow us access to a wide cross-section of societ
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Skills
- Wireframing
- Prototyping
- User Journeys
- User Research
- User Testing
- User-centered Design
- UX Design
- Agile UX
- Design Leadership
- Strategic Design