Projects
- Citizens Advice: Smart meter checkerI facilitated a Design Sprint where our multi-disciplinary team worked in collaboration with the energy product team to understand the problem/s facing energy consumers, most specifically being that if they switched supplier their smart meter could stop working. We sketched potential solutions, dot-voted on ideas, wireframed our proposed design, and guerrilla tested this with users in a central London train station (chosen as we believed it would allow us access to a wide cross-section of societ
- Barbican Centre: Accessibility improvementsWorking in a small multidisciplinary team, we improved the accessibility of www.barbican.org.uk using data, online tools, and user research. This included adding a 'skip to content' link for screen-readers and easier keyboard navigation, adding a pause button to the hero video on the homepage, and changing colours to increase the contrast.
Work history
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Lead UX ConsultantHippo
Manchester, United KingdomFull Time
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Lead Product Designer (UX)Bupa UK
- Manchester, United KingdomFull Time
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Skills
- Wireframing
- Prototyping
- User Journeys
- User Research
- User Testing
- User-centered Design
- UX Design
- Agile UX
- Design Leadership
- Strategic Design