Ben Moran

Freelance content designer, UX writer and copywriter

Level
Senior
Location
United Kingdom
Availability
Locked Pro Plan feature
Professions
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23 Connections
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Projects

About me

I’m a freelance content designer, content strategist and creative copywriter, living in London. In the last 10 years, I’ve helped businesses of all sizes develop new products and services, define their tone of voice, explain complex processes, launch entirely new brands, shout about new stuff, and ultimately serve their customers better.

Locked Pro Plan feature

Skills

  • Copywriting
  • User Testing
  • Workshop Facilitation
  • Brand Tone
  • Content and Media Writing
  • Collaborative Design
  • Communication Design
  • Content Design
  • Agile Design
  • User-centered Design

People I’ve worked with

Companies I’ve worked with

  • Naked Communications

    Naked Communications

    • Design
  • +

    +rehabstudio

    • Non Creative Industries
  • Seatfrog

    Seatfrog

    • Arts and Culture
  • IBM iX

    IBM iX

    • Publishing

Work history

2018

Content Person

Rare Consulting

Jan 2018 - May 2018
  • London, United Kingdom
  • Freelance
  • I helped shape the design and content strategy for a new self-service market research product. See: thecreativetype.co.uk/project/rare-consulting-pud/

2018

Content Person

Fika Community

Dec 2017 - Jun 2018
  • London, United Kingdom
  • Freelance
  • Content design, research, strategy and production for a new emotional wellness service, launching in 2018. Visit: fika.community

2017

Content Designer

Three.

Oct 2017 - Dec 2017
  • Maidenhead, United Kingdom
  • Freelance
  • Working with Three mobile and their partner agency, BIO, on a multi-channel digital transformation project.

2017

Content Strategist

WAE: A Globant Company

Aug 2017 - Sep 2017
  • New York, United States
  • Freelance
  • I spent four weeks in New York and a final week in London with an international team developing a new product concept and delivery plan for investment firm BlackRock.

2017

UX Writer

Seatfrog

Jun 2017 - Jul 2017
  • London, United Kingdom
  • Freelance
  • Developing in-app content with the design team and brand positioning and guidelines with senior stakeholders.

2017

Creative Copywriter

IBM iX

Apr 2017 - Jun 2017
  • London, United Kingdom
  • Freelance
  • I helped to develop the content for BP's new app, 'BPMe', and a new online service for the Department for Work and Pensions, as well as scripting videos for a series of IBM IX pitches.

2017

Content Designer

WAE: A Globant Company

Jun 2016 - Feb 2017
  • London, United Kingdom
  • Freelance
  • I was part of a small team working on-site with London’s Met police on a major redesign of their website and digital services. The work received two Core77 design awards for research and strategy, and service design. See: http://thecreativetype.co.uk/project/london-metropolitan-police-digital-transformation/

2016

Copywriter

Aug 2015 - May 2016
  • London, United Kingdom
  • Freelance
  • I worked across three agile teams at Lloyds Bank designing a self-service journey for business customers to open a new bank account online. I also spent a month with a small design team at Sapient HQ creating a concept online journey for another major high street bank, which would help customers to buy their first investment portfolio.

2015

Creative Copywriter

Wunderman

Apr 2015 - May 2015
  • London, United Kingdom
  • Freelance
  • Copywriting: DM, SMS, display ads, video scripts Creative content: Campaign video narrative and visual language

2015

Creative Copywriter

TodayTix

Feb 2015 - Mar 2015
  • London, United Kingdom
  • Freelance
  • Brand positioning and tone of voice development.

2015

Creative Copywriter

Naked Communications

Jan 2015 - Feb 2015
  • London, United Kingdom
  • Freelance
  • Brands: Virgin Atlantic Copywriting: Emails, social media, SMS, campaigns, brand book, press release.

2015

Creative Copywriter

+rehabstudio

Oct 2014 - Jan 2015
  • London, United Kingdom
  • Freelance
  • Brands: YouTube, Android, Zoo AR (Google), Rehabstudio Copywriting: SEO site copy, emails, video scripts, display ads, pitch decks Creative concepts: Campaigns, apps, display ads

2014

Creative Copywriter

Jun 2014 - Sep 2014
  • London, United Kingdom
  • Freelance
  • Brands: Sky, Dettol/Lysol, Vodafone Copywriting: SEO site copy, display ads, emails, pitch decks Campaign creative: Campaigns, emails, display ads

2014

Senior Creative

STEEL London

May 2012 - May 2014
  • London, United Kingdom
  • Full Time
  • Copywriting: SEO, email, social media, press, print Campaign ideas New business pitching Client engagement Tone of voice development Social media: campaigns, customer care, community management Branding and identity

2012

Copywriter

Firebox.com

Oct 2008 - Jun 2012
  • London, United Kingdom
  • Full Time
  • SEO copy, product reviews, newsletters and promotional emails, social media engagement, press releases and printed media.

Education

2003

BA (HONS) Product Design

De Montfort University

Oct 2000 - Jun 2003
  • Leicester, United Kingdom
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