Beth Heald

Beth Heald

Service and Interaction DesignerLondon, United Kingdom
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Connections
Amey Horsington@hotmail.com
Alix Emery
Tina Rashidi
Beth Heald

Beth Heald

Service and Interaction DesignerLondon, United Kingdom
About me
I’m a strategically minded service and interaction designer with a background in graphic design paired nicely with a never ending love of social science and tech. I take pride in bringing clarity to complexity and translating this into services that not only matter to users but bring enjoyment. I enjoy pushing ideas and bringing a high-level of care and attention to all aspects of my work from service blueprints down to error messages. I am easy going, adaptable, and always open to new challenges. I thrive in team environments, and can balance this with retaining a high level of autonomy in my work. Some of my work is protected by NDA please contact me if you would like to see more examples.
Projects
  • People, Process, Projects
    People, Process, ProjectsTwo of my nine months working at Snøhetta was spent designing the book - People, Process, Projects. The book was released in tandem with an exhibiton of the same title. People, Process, Projects focused on opening up not just the work of Snøhetta but the way that they worked and the environment that they had created. My role in addition to designing the book was to assist with the creation of a virtual reality element of the exhibition that allowed visitors to envision being inside the office it
Work history
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    Service Design ConsultantWAE: A Globant Company
    London, United KingdomFull Time
    While at Globant, I have worked on defining and testing through rapid prototyping propositions that combine physical, digital and human interaction. As well as, exploratory projects defining the next generation of banking, and digital transformation of a large corporate firm.
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    Service and Interaction DesignerKingfisher PLC
    London, United KingdomFull Time
    Worked on: UX, Data driven design, Customer Value Proposition, Service Blueprints and Concept Testing Working alongside Fjord and Accenture, I worked on developing new business strategy as well as designing and iterating digital products from concept and pilot to maintaining and improving live products.
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Skills
  • Concepts
  • Analytical Thinking
  • Conceptual and Creative Thinking
  • Art and Technology
  • Sketch
  • Digital Prototyping
  • Adobe Suite
  • Graphic Design
  • Creative Workshops
  • User Interaction
  • Interaction Design
  • Product Design
  • Prototyping
  • Web Design
  • Digital Design
  • Invision
  • Service Design
  • UX Design
  • Facilitating Workshops
Education
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    1 Year Erasmus ProgramWesterdals Oslo ACT
     - Oslo, Norway
    A semester studying at Westerdals ACT on their Communication Design Program
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    (hons) Graphic DesignWesterdals Oslo ACT
     - London, United Kingdom
    I graduated from Kingston Graphic Design, Britain's highest ranking graphic design course, with a first class honours.
Awards
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    Award for Design Excellence 2016Norwegian Centre for Design and Architecture
    Prize awarded to project People, Process, Project whilst working at Snøhetta.