Projects
- D&AD - BBCEngage today's "ALWAYS ON" youth with the BBC's multi-channel content. The D&AD project I got set in my final year of University, was to find an idea to better engage with the target group (young people aged 15 to 24, digital natives) with the BBC. I came up with a BBC archive site that would hold various information on art,film, history etc, this would allow the user to search for their needed reference and would therefore help in their current studies. There was also an option to create a profile so as to bookmark and organise the articles etc. you wanted to save. I both designed a website, a mobile friendly version of the website and an app, as well as all the relevant branding.
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Work history
Duty Manager
- Ilford, United KingdomFull Time
As there was no assistant manager in this branch, I worked directly under the manager, so I had many responsibilities to keep the store running efficiently. Whenever my manager had a day off or was on holiday, I was the acting manager for the store.
⦁ Managing a team of 10+ - One of my main responsibilities was looking after my team on a daily basis, delegating what actions I needed from them, answering any queries they had and just supporting them in general
⦁ Paperwork and HR work – I would sort through emails, help with banking, answer response forms, file and sort all news/magazine related paperwork, going through the stores stock losses etc.
⦁ Organising the daily tasks for the store – WHSmith has daily task/actions which involve new offers, new stock, price changes, recalls etc. I would sort and print them and delegate them to my staff.
⦁ Training new members of staff/work experience – Whenever we get new staff/work experience in it was down to me to train them and make sure they knew all the health + safety. Before I left I trained up a supervisor to take over my job.
⦁ “Planogramming” the store – In WHSmith the shop floor changes weekly, so my job would be to implement this changes, it involves changing the shelving, stock and pricing around.
Retail Supervisor
- York, United KingdomFull Time
As there was no position of assistant manager in this particular branch, I had many responsibilities and worked directly beneath the manager, and whenever they had a day off or had holidays I was the acting manager.
⦁ Creating new rotas – Implementing the weekly rotas, and to aid my colleagues I would make them up 4 weeks in advance so as to sort any social clashes
⦁ Paperwork and HR work – My manager would delegate a lot the paperwork to me, so he could spend more face time with the customers. So I would be in charge of hiring new staff members and setting up all their paperwork including health + safety, banking etc. As well I would deal with the daily emails from our regional manager and all other paperwork jobs.
⦁ Banking – I primarily dealt with all the money that would come in and out of the branch, I would bank yesterday’s takings in the morning and order any change we needed.
⦁ Training new staff, and delegating current staff – As I hired new staff I would also have the responsibility of training them up – this would include teaching them health + safety, tills, delivery etc. Delegating my current staff force would also be part of my day to day activities, I would always try to play my colleagues strengths.
⦁ Customer Service – Whenever I get chance I did also work on tills and serve the customers, as I liked to keep in touch with our regulars.
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Skills
- Branding
- Corporate Identity
- Typography
- Brand Identity
- Design
- Logo Design
- Illustrator
- Indesign
- Photoshop
- Powerpoint
- Word
Education
Communication Design
- Huddersfield, United Kingdom