ABOUT ME: I am an ambitious, driven and creative business executive. I hold high customer service levels and I have excellent people skills along with being a great team player. I have the ability to cultivate and expand upon business relationships. I love a challenge and can work well on my own or as part of a team. I enjoy my work and am hungry to succeed in any role or challenge given to me. I am looking to continue a successful career within a media, communications and events environment. Customer service, office support, PR and or PA/ Reception.
Delegate sales for Haymarket's B2B forums, Magazine's worked with: C&IT, Event, Marketing, Revolution, PR Week, Third Sector, SC & Brand Republic. Creating award-winning specialist content for international audiences. • Managing delegate attendance on multiple events, up to 3, at any one time. • Sourcing and communicating with magazine subscribers and new business prospects to increase delegate attendance at each event. • Building good relationships with all clients and ensuring needs are met and that customer service for each client is at its highest standard and properly followed up. • Liaising with VIP guests/ Delegates or speakers while organising travel and stay arrangements for each event. • Creating itineraries for VIP clients including Travel and meetings. • Meeting and carrying out appointments with clients, ensuring the highest level of customer service is given • Overall assistance with event prepping, organising and holding up good customer service on each event day. • Welcoming guests into each event and opening registrations.
Generating new billing accounts from initial market, lead generation, initial engagement, and following on to meetings and consolidating relationships. Key account management-maintaining relationships and growing further business opportunities within key accounts by means of regular dialogue, entertainment, and development of account. • Business services solutions. • Company formations – Limited (PSC) • Networking – within the recruitment sectors • High customer service – Answering calls/emails • Organization of diary and directors calendar • Booking meeting rooms and creating office itineraries • Creating Media packs, show stands and event merchandise • Welcoming new business or clientele on show stands or events – organising registrations and lunches.
With Head quarters in the City of London (United Kingdom) and with operations in Europe, Africa, Asia and the United States, Currencies Direct is part of the Azibo Group, a privately owned investment company offering foreign exchange solutions to both private individuals and corporate businesses. Objectives: A key business development role focused on new partner acquisition campaigns and retention relationship marketing models, with primary responsibility for accelerating revenues and profits through the expansion of Currencies Directs partners and consumer customer base. Managing key accounts overseas in France, Turkey, USA and Malta. Event planning and managing exhibitions across the UK along with assisting the social media marketing. • Target Driven , Worked on Commissions and KPI’s • Managing online Social Media accounts across Europe. • Execution of Strategic partnership campaigns within targeted markets and/or countries, both online and offline • Manage an ongoing new business pipeline, focusing on new partnership opportunities. • Develop a database of qualified leads/prospects segmented by industry sector and by FX exposure/turnover/revenue perspective • Cold call qualified prospects and set up appointments • Present Currencies Direct value proposition to prospects and coordinate teams to build tailored solutions to meet their FX and payments requirements • Close deals and get application forms signed, whilst training partners on referrals process and toolkits • Managing the relationship with the PFX private sales and Dealing Team to speed up conversion from sign up to first trade • Manage the relationship with all new and core partners to maximize referrals and revenue • Attend and manage exhibitions, networking events or other as indicated by senior management where potential new business opportunities could be pursued. • Organise events with partners of high profile firms and VIP individuals
Leggett Immobilier is the largest UK estate agency in France, Turkey and USA with 10 offices and over 250 independent agents working, Family owned and run selling to English, American and Australian Ex-pats. • Selling property, taking applicants on viewings, putting offers forward, negotiating sales. • Liaising with UK journalists and editors of Property Magazines and UK Newspapers, sending press releases. • creating press packs , choosing properties to feature on online portholes and future press • Responsible for corporate brochures to be sent out along with marketing training packs on recruitment • Attending all exhibitions and events to liaise with clients and press to generate new interest and business. • Welcoming all clients and visitors on the show stands upholding customer service. • Office diary organisation with all events Working alongside the marketing Director I was also responsible for all the social media, for the company, Running Leggett Online Social Media accounts, Facebook, Twitter, Linked-In and Pinterest, as well as training new agents on marketing and PR that they could do themselves. Assisting with the Directors diaries, meetings and event planning. Being on hand as a runner on all events prep and be head of reception to any in house events and training.
• Working on the Shop Floor as the Visual Merchandiser, arranging the trends and outlook of the store. • Keeping our branch up to date and in season. • Changing the layouts, working the tills, cashing up at the end of each day. • Managing the weekend sales staff and organising rotors. • Working closely with management to keep our staff motivated and working part of a Team.