Projects
- Who do the lives of black people really matter to?What a question right? There is no doubt that racism exists. However, some factors contribute. In a journal article called 'The Psychology of American Racism', written by Steven O. Roberts and Michael T. Rizzo, they state that there are seven factors that contribute to racism. These are Categories, Factions, Segregation, Hierarchy, Power, Media and Passivism. ... I ask this because, even within the black community, the local authorities that have been put there to protect their people, have ab
Work history
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Social Media and Email Consultant AssistantCoretium Media
London, United KingdomPart Time
Assisting in delivering social media content and campaigns, alongside a strong focus on community management, moderation and engagement across multiple brands social media channels.
• Using email-marketing tools to help connect with different target audiences to spark interest of different services.
• Create and execute campaigns across Facebook, LinkedIn, Twitter, Instagram, Pinterest, YouTube
• Develop and implement hashtag strategies
• Involved in activity and content planning in collaboration with a wide range of businesses; and stay current in social media and digital marketing trends.
• Perform analysis of marketing, public relations, sales data and keyword analysis and connect with different communities through different social media platforms.
• Managing all social media accounts on a daily basis and being responsible for content analysis and optimization, as well as weekly and monthly reporting.
Sales advisorTOPSHOP TOPMAN
London, United KingdomFull Time
• Contacting customers to answer basic procedural questions to gauge their level of satisfaction with the company.
• Keeping up to date with the features of each product, managing customer transactions and ensuring the stock is constantly replenished.
• Reporting any inventory or service issues to management/the appropriate manager immediately.
• Handling customer complaints and concerns calmly; finding a reasonable solution (calling on a supervisor only when necessary).
• Ensuring customers are well-informed on any current sales, rewards programs, and store return policy.
• Processing cash and card transactions, balancing cash receipts and issuing refunds.
• Using initiative to ascertain the customer’s needs, recommend products and provide tailored advice.
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Skills
- Lifestyle
- Fashion Content
- Fashion Retail
- Cosmetics
- Fashion Styling
Education
BSc Psychology and CriminologyLondon Metropolitan University
- London, United Kingdom