About me

A 2:1 bachelor of honors in psychology graduate from the University of Salford looking for challenging opportunities as a User Experience (UX) Researcher. I have a penchant for asking users the right questions and a natural curiosity for getting to the heart of a problem that never runs dry. I am currently working as a user researcher for WePlay and have assisted the African Rainbow Family in the past. Good design is a symptom of great user research.

QuestionsProjectsExperienceTeam

• PAID USER RESEARCH UK residents only Participants will receive £10 for their time.
• Anyone in need of pro bono User Research can hit me up! I would be delighted to help :)
• Anyone in need of pro bono User Research can hit me up! I would be delighted to help :)

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Projects

• 4

  Supporting LGBTQIA+ charities through User ResearchThis pro bono initiative aimed to assist a striving non-profit organization. The research comprised of two parts. First, the generative part investigated user motives, mental models, pain points, and goals to understand the users and how we can increase the current funding. The second, being the evaluative, focused on assessing the usability of the charity's website. The results provided a clear perspective on fundamental issues donors face in terms of experience and usability.
• Heuristic Evaluation ReportThis report is an example of a comprehensive usability heuristic evaluation of the Coursera(.com) platform. Below you will find the heuristic violations followed by recommendations.

Work history

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UX ResearcherAfrican Rainbow Family
Aug 2020 - Oct 2020Manchester, United KingdomFreelance
- Comprehensive Research Plan - Screener Survey - Participant Recruitment - User Interviews - Usability Testing - Synthesis: Interview Transcription, Tagging, and Affinity Diagramming - How Might We Statements - Empathy Map - Stop Light Usability Testing Report

Skills

• Consumer Research
• Research
• Business Analytics
• Qualitative Research
• Quantitative Analysis
• Quantitative Research
• User Testing
• User Interviews
• User Journeys
• User Insight
• User-centered Design

Education

Certificate in UX DesignCoursera
May 2020 - Jul 2020Manchester, United Kingdom
Introduction to the fundamentals of user experience research and design. — Design of successful prototypes — Brainstorming and ideation — Complete heuristic evaluation
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BSc PsychologyUniversity of Salford
Sep 2015 - Jul 2019Manchester, United Kingdom
— Quantitative Research and Analysis — Qualitative Research and Analysis — Specialization in Content Analysis