El Afzal

Venue Operations Manager (Student Staff)

Mid Level
Manchester, United Kingdom
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About me

I am an award winning student who is currently in the final year of my BA (hons) Event Management Degree, at Manchester Metropolitan University. Alongside my university studies - I am working in a mid-level management role as a Venue Operations Manger at the Manchester Academy Music Venues, and also an Event and Social Media for RAH! (Research in Arts and Humanities at Man Met). I have a varied CV covering: community engagement, sales and presentation; events management in sports and also operational experience across music venues and events across the UK.


  • Social Media Management
  • CRM Data
  • Community Engagement
  • Creative Facilitator
  • Presenter
  • Collaboration
  • Creative Leadership
  • Event Management
  • Sports Events
  • Creative Conceptualisation

Companies I’ve worked with

  • NCS with The Challenge

    NCS with The Challenge

    • Social Enterprise
  • Festival Republic

    Festival Republic

    • Music
  • M

    Manchester Metropolitan University

    • T

      The University of Salford

      Work history


      Venue Operations Manager (Student Staff)

      Academy Music Group

      Feb 2019
      • Manchester M15 6AZ, UK
      • Freelance
      • Working in a student staff role, I am helping manage the venue operations and staff within the 5 venues under the Manchester Academy roof. My job requires me to look after financial elements such as advances, riders and settlements; as well as hiring, monitoring and assisting bar and security managers as well as the overall experience and wellbeing of the attendees.


      Event & Social Media Assistant

      Manchester Metropolitan University

      Oct 2017
      • All Saints Building, All Saints, Manchester M15 6BH, UK
      • Internship
      • Assisting with the Events run by the Research in Arts and Humanities from across Manchester metropolitan University. This includes setting up, carrying out the events, and packing down - on behalf of our partner event hosts and our internal hosts. Also, collaborating with the Social media manager and overall Manager about approaches, themes, potential future events and strategies for long term and short term approaches. My role also includes to be promoting, scheduling and encouraging conversation about our events through social media using Facebook, Twitter, Storify, Instagram and Hoot suite. Past events I have worked on in the role: Setup and pack down + Signing in Desk - 1918 Lecture on the aftermath of World War 1 and the social issues Art Technician - MGAG Art exhibition set up 27th October Setup and pack down + Signing in and reception - The Gothic Conference 28th October Book Launch (and reception drinks at the Gothic Conference) Backstage Manager - Gothic Fashion Show 29th October Setup and pack down + Signing in and reception - Sara Ahmed and Everyday Feminisms 16th November


      Licensing and Accessibility Assistant

      Festival Republic

      May 2018 - Aug 2019
      • United Kingdom
      • Freelance
      • Working across festivals such as Download (2018/19), RiZE (previously V festival), and Reading festival (2018), Latitude (2019), and Leeds (2019).


      Jul 2017 - Aug 2017
      • 57 Hare St, Rochdale OL11 1JT, UK
      • Freelance
      • As a Senior Mentor, I was responsible for a group of 12 young people from 15-17 years old undertaking the Summer NCS programme through the Challenge Provider. We started off through Part 1 - residential of the programme in Whitby, undertaking personal and team building skills through activities such as canoeing, rock climbing, and gorge scrambling. My team followed a 'Media' skill to learn during Part 2 of their programme. I helped our Media facilitator teach the young people how to use the equipment as well as assisting and managing our site visits with the facilitator. Part 3 and 4 I helped them design, plan and execute their own community projects - ours focused on the Rochdale Food Bank and raising awareness of the food bank to encourage more food and money donations. I learnt a lot from this role due to the variety of needs and abilities in my group, from physical to mental, and how to best work around those and turn them into a strength for the team. I gained confidence, leadership, facilitation and workshop skills.


      Fundraising Mentor

      NCS with The Challenge

      Oct 2016 - Apr 2017
      • Trafford House, Chester Rd, Stretford, Manchester M32 0RS, UK
      • Freelance
      • As Fundraising Mentor I was responsible for engaging, retaining and organising meetings and workshops for graduates of the NCS programme to become Fundraising ambassadors. This meant they created events for a selected charity to fundraise for them. I ran weekly meetings, all focusing on different event elements to help the team be able to create a youth-led event. These included but were not limited to: Budgeting, Sourcing funding (internal and external) Crowdfunding Marketing (internal and external) Using Social Media as a tool Design and creative Minuting and agendas Communications Leadership and Delegation The group's highlight was a Christmas Party on behalf of the Christie Charity in Manchester. The Event was held in Goodstock, by Vinspired, on Oxford Road, Manchester.


      Oct 2016 - Jul 2017
      • Crescent, Salford M5 4WT, UK
      • Full Time
      • Working as an Information, Advice and guidance general adviser for the University of Salford's ask us service. Supporting students, staffs and visitors with any non-academic issues, concerns or questions they may have. Arranging appointments for students through the Careers Hub and Advantage systems as well as managing drop ins and helping assist with signing in and registering for appointments/events and other open days. I also helped on open day's and new student events through presentations of the AskUs and support services. My role involved me answering and managing emails, face-to-face services and phone calls (and logging through the online advantage systems) as well as logging details of the calls through Cisco phone logging services.


      Engagement Co-ordinator

      NCS with The Challenge

      Oct 2014 - Oct 2016
      • Trafford House, Chester Rd, Stretford, Manchester M32 0RS, UK
      • Full Time
      • Responsible for engaging stakeholders with the NCS the Challenge programme - such as Young people, parents, headteachers, Council members and MP's (plus more key community members). Engaging, meeting and organising with key school contacts for school events to reach our target audience. School events included but not limited to assemblies, lunch stands, parents evenings, PSHE Lessons. Also involved retention - so encouraging retention from our sign-ups, encouraging welcome events and promotional material to promote a sense of customer loyalty. Further outreach in my role meant I helped reach graduates to encourage our engagement - and helped shape the national strategy. Also helped with influencing the national strategy for the SEN and PRU engagement, helping provide inclusion handbooks for staff and seasonal staff. Also, arranged and encouraged Peer to Peer training, in the office and nationally to help us learn best practice from other zones with similar demographics to the Manchester zones.



      Bachelor of Arts (BA) in Events Management

      Manchester Metropolitan University

      Sep 2017
      • All Saints Building, All Saints, Manchester M15 6BH, UK
      • Currently studying for my Event Management Bachelor Degree Modules currently studying: Business Management Event Industry and Special Events Event Operations Legal Implications of an Event Manager Assignments so far: Event proposal for a product launch (Event Operations) Trade profit loss account, balance sheet and Cash budgets (Business Managment) Creative event pitch for a client brief (Event Industry and Special Events) Risk Assessment and portfolio for Platt Fields Bonfire (Legal Implications)


      Level 2 NVQ Sales and Telesales

      The Manchester College

      Oct 2014 - Oct 2015
      • 42 Chorlton St, Manchester M1 3HW, UK
      • Beginning my work for NCS The Challenge - I undertook a qualification as an 'apprentice' studying Sales and Telesales NVQ Diploma. I learnt a lot about the world of business, marketing, strategy and communication techniques as well as HR services eg. employment laws, discrimination acts and Health and Safety.


      3 A Level Grades & 1 AS Level

      Rochdale Sixth Form College

      Sep 2012 - Sep 2014
      • College Road, Rochdale OL12 6HY, UK
      • I studied at AS level - Chemistry, Biology, Art and Psychology. My A Levels - Biology - E Art - C Psychology - B In Enrichment, I was part of Art Club and Film Appreciation Society


      12 Gsce's (a-c) Including Science, English and Mathematics

      Oulder Hill Community School

      Sep 2007 - Jun 2012
      • Hudsons Walk, Rochdale OL11 5EF, UK
      • Art Maths Futher Maths FSMQ English Literature English Lanaguage GCSE's taken at Oulder Hill Community School: History Physics Chemistry Biology Citizenship (Short Course) Spanish Alongside my studies, I was also a Student Leader (prefect) during Year 11 (2012)



      Shortlisted for the Spirit of Manchester Awards

      Spirit of Manchester

      • Nominated and Shortlisted to a top 3 for 'Volunteer of the Year' at the Spirit of Manchester Awards, 2019.


      Shortlisted for the 'Volunteer of the Year'

      Greater Sports Awards

      • Nominated and shortlisted to represent Rochdale (1 of the 10 boroughs), at the Greater Manchester Sports Awards 2019.


      Volunteer of the Year

      Rochdale Council

      • Winning the 'Volunteer of the Year' award for the last 2 years of volunteering across Sports and Arts in the community, at the Rochdale Borough Sports and Culture awards in October 2019.


      Health and Safety

      APLH (BIIAB Level 2)

      • 100% On the BIIAB Level 2 Exam


      Personal License

      APLH (BIIAB Level 2)


      Outstanding Volunteering

      Manchester Metropolitan Universirty

      • An award for over 300+ voluntary hours in my first year of university


      Nominated for Volunteer of the Year

      MCR Sports Awards

      • Nominated for Volunteer of the Year 2018 at the MCR Sports Awards.