About me

I am a digital project manager with 4 years of experience working in Digital production and am now looking to move back into the luxury retail sector to focus on creative project management and production. I have previously worked for Selfridges and Arcadia with experience managing creative projects and the workflow of the creative teams. I have a strong understanding of the design process having had experience working in Photoshop and InDesign, meaning I am able to effectively prioritise and utilise resources, advise and contribute to briefing and concepting sessions and am experienced in improving processes to increase productivity. Currently I am a Digital Producer at OLIVER agency, working solely on their BMW account. I manage the workflow for a team of content producers, designers, copywriters and developers. Whilst I have enjoyed working in a new industry I now know I want to focus my career in a creative team.

QuestionsProjectsExperienceTeam

Projects

• 3

  Selfridges - Body StudioFor the launch of the Body Studio in Selfridges Oxford Street, an online campaign was launched by the digital creative team. This included a Hub, news articles, editorial content and photoshoots. The sub message of the campaingn was everyBody, meaning everyone is welcome no matter your size, race or style. The aim of the campaign was to promote a positive message and to love your body through fitness, healthy eating and embracing your body as a woman. My role as the PM was to ensure briefing se

Work history

Digital ProducerOLIVER Agency
Dec 2016Farnborough, United KingdomFull Time
- Project management of daily tasks and projects on the BMW UK national website - Implementing new processes and workflow tools to support the management of day-to-day tasks and larger projects - Workflow and prioritisation management for numerous teams including content, design, UX & development within on-site and off-site teams - Receiving and interpreting briefs from the client, from smaller ad hoc projects to larger campaigns, such as new car launches or new website builds whist maintaining a consistently high level of output throughout - Maintaining the weekly status report and producing contact reports after meetings so actions are captured and shared Using Agile methologies to deliver projects - Manage the finances for all digital campaigns across the account, creating cost estimates and ensuring projects stay within a designated budget - Writing and preparing strong, clear briefs, ensuring they have everything they require to complete the work - Devising accurate timing plans based on resource, the requirements of the brief and the expectations of the client - Maintain strong relationships with and act as the main point of contact for the client directly, as well as the other agencies involved, such as the creative agency, PPC & SEO agency, and the agency that maintains the BMW retailer sites - Thorough QA of all produced material against brand guidelines and checklists relevant for the account and campaign
Digital Production CoordinatorSelfridges
May 2015 - Dec 2016London, United KingdomFull Time
- Ensuring the efficient day-to-day running of the Digital Creative Team through setting project timeframes, resource planning and introducing and training all members of the digital team on a new workflow management application - this has increased productivity - Managing the team’s workflow, sourcing and communicating requirements, allocating and prioritising briefs and managing change - Managing and trafficking digital campaigns through the production process and introducing new and improved ways to make this process more efficient. For example, I have compiled more efficient briefing documents for all content areas on site, marketing deliverables, operations and UX requests - Coordinating design, development and QA of all website content updates across mobile, desktop and the recently launched app. A set deadline for website updates has been put into place to ensure sufficient QA time is given to the development team to upkeep high standards - Regular liaison with trading, marketing, UX, operations, editorial, international, events and graphics teams to scope, brief and deliver projects efficiently and maximise creative potential whilst at all times we are referring to and reflecting the brand values - Contributing to and maintaining team planning documents including timelines, project statuses, resource plans and briefing documents - Working closely with the digital marketing team to optimise marketing channels which have included SEO projects, email redesigns and social media practices - Leading regular meetings with project stakeholders across the business to communicate and cascade project status and information - Assisting in the planning and production of creative photo shoots

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Skills

• Project Manaement
• Workflow Management
• Photoshop
• Indesign
• Organisation
• Design Process
• Trello
• Excel
• Problem Solving
• Stakeholder Management

Education

BA (Hons) Fashion Management and MarketingUniversity for the Creative Arts
Sep 2010Epsom, United Kingdom