Senior Account Manager with over 5 years experience working with major lifestyle and fashion brands, both in-house and in creative agencies. Passionate about delivering exceptional levels of service within client facing roles, committed to maximising on my past professional experience and bringing my transferable skills to every role. Previously at internationally renowned and award-winning brand, J.W.Anderson, in East London. International experience gained at luxury designers Chanel, Burberry, MaxMara and Etienne Derœux. Second language: French [intermediate]
Answering telephone switchboard and directing calls for Protein staff and co-working companies Organising couriers Booking travel Diary management Sorting and distributing post Invigilating exhibitions (Yiming Min ‘Therefore’, ’Signed For Syria’, ’Present Collective 003’ and ‘It’s Nice That X Uniqlo’ Welcoming and informing visitors of works on show Private events bartender Welcoming visitors and staff in professional and friendly manner
Responsible for booking and presenting the SS15 collection to clients at Designers Apartment, Paris Development of relationships with new and existing clients, including sales follow ups Buyers order management - selections, linesheets, correspondence, image requests Management and monitoring of sample requests, send outs, returns and delivering samples to shoots Liaising with press / PR agencies / stylists Management & monitoring of requests for information (high res images, LookBook, press releases, pricing) Participation in the development and implementation of communication tools (look books, press releases, press reviews, original press document, Facebook) Organisation and management of the sample sale (organisation of stock, creation of the Facebook event, price list, showroom merchandising before the event, and sales manager) Studio Assistant (basic pattern cutting, couriers etc)
Supported the Design, Product Development, Merchandising and VM teams in preparation for market Assisted in preparing the Showroom and samples for LookBook, Ad Campaign and VM set-up Supported the Wholesale team during market appointments with internal and external buyers Assisting Digital Commerce and Photo Studio with sample requests for e-commerce shoots Maintain the Visual Merchandising standards of the Showroom at all times Support tracking and monitoring of the samples loaned to different departments in the business Assist the sampling team in receiving, unpacking and logging in all seasonal deliveries Preparing the showroom for meetings, conferences, VIP and VIC walkthroughs
Graduate placement in Account Management team at creative advertising agency Working with the account manager to brief media, creative and research staff Worked closely with the Studio & Creative departments working on briefs for clients Copy-checking, brand and competitor research Assisted with Honda Category Brochures (from receiving client brief through to writing design brief and artwork being produced in the studio) Assisted line manager with presenting creative work to clients for approval or modification Media Assistant: competitor reviews, research for new business pitches, media space negotiation
BAHons French and Public Relations One year in the industry spent in Paris, interning for media agency Média By Design, and CHANEL. Dissertation written in French: 'Why does Chanel remain a market leader in the industry despite fierce competition from rival brands?' - explored the different advertising/marketing techniques by luxury perfume brands.