About me
I’m a recent graduate with Upper Second Class Honours Bachelor's Degree in Marketing from Middlesex University London. I am a visionary, decisive, customer-oriented professional who has consistently delivered excellent customer service by understanding customer and the team needs. While understanding the requirements of my employers, I have shown empathy and leadership where required to build a lasting successful team ethic and output. With my background in Reservations, Sales, Marketing, Customer Service and Team Management, in conjunction with confidence earned through customer facing and high-pressure roles, I believe my work and attitude to be highly effective. In my free time I like going for long walks with friends, cooking and baking, discovering new restaurants and travelling.
Work history
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Restaurant Supervisor/Marketing AssistantTonkotsu
London, United KingdomFull Time
-Assisted the Brand Manager developing and implementing the Marketing Action Plan, and set SMART Objectives for the Stratford Branch. Helped creating content for Social Media Platforms and advertising campaigns.
-Ensuring a smooth running of the restaurant, alongside supporting, training and supervising the team, driving sales, and working with the GM to understand the local area and competition. Other duties include making sure everything is up to scratch with the Health & Safety checks - completion of necessary documentation and ensuring the food is served the very best it can be.
Front of HouseThe Standard
- London, United KingdomFull Time
-Ensuring prompt and courteous service to the guests and make them feel special and important;
-Exceptional knowledge of food and drinks;
-Ensuring health and safety regulations are followed;
-Member of hotel opening team.
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Skills
- Public Relations
- Marketing
- Marketing Branding
- Marketing Campaigns
- Marketing Communications
- Marketing PR
- Press Releases
- Team Management
- Team Leadership
- Team Coordination
- Office Administration
- Microsoft Officce
- Data Management
- Media Relations
- Customer Communication
- Customer Facing
- Customer Experience
- Customer Services
- Time Management
- Decision-making
- Problem Solving
- Data Analysis
- Social Media
- Social Media Marketing
Education
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BA MarketingMiddlesex University, London
- London, United Kingdom
Upper Second Class Honours, BA Marketing