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Jade Charlotte Cowans

Visual Merchandiser

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About me

I am a creative, ambitious and sales driven individual who has a strong desire to work in the fashion retail industry in particular visual merchandising, retail branding and promotion. Keen to work in a fast-paced environment I have gained valuable experience working in retail and customer service. I have learned how to deliver under pressure maintaining a professional and positive approach to work.


  • Events
  • Design
  • Creative
  • Visual Merchandising
  • Sales
  • Attention to Detail
  • Customer Service
  • Mannequin Dressing and Styling
  • Indesign Illustrator Photoshop

Work history


Sales Advisor

Other Stories

Jul 2014
  • Working equally with ready-to-wear, beauty, shoes and accessories the Sales Advisor role at & Other Stories reflects the holistic value of Stories itself. I am involved with all aspects of customer service within the store including the correct placement and promotion of products.


Visual Merchandising Intern

Opening Ceremony

Apr 2014 - Jun 2014
  • Assisting the Senior Visual Merchandiser at the Opening Ceremony store in Covent Garden four days a week during May through to the end of July. By spending time on the shop floor as well as back of house I understand the core values and visual standards of Opening Ceremony. As a Visual Merchandising Intern I have worked on product presentation of new lines, window and shop floor displays, merchandising products in order to create interest and ultimately maximise sales.


Key Holder


Mar 2013 - Jul 2014
  • Sales Advisor at Bluewater branch since May 2013, promoted to Senior Sales in February 2014 after demonstrating responsibility, attention to detail, ability to drive sales, good interaction with customers as well as work colleagues. I strive to be obedient, hard working and enthusiastic in my work ethic. I am involved with shop floor moves, following VM guidelines, knowledge of POS systems and awareness of stock levels. Responsible for two members of staff, reaching targets set by Head Office, maintaining standards, banking and opening/closing the shop.


Boxes Manager & Waiting Staff

At Your Service

Apr 2012 - Jun 2014
  • Waitress (2012) at high pro?le events such as Kensington Palace, Savoy, and Guildhall, due to my high level of customer service, consistent standard of work and punctuality I obtained Employee of the Month, July 2013. I ful?lled the role of Boxes Manager at the Royal Ascot Races June 2013 and have continued to work there as a Viewing Box Manager and Head Waitress.



Visual Merchandising and Branding

University of the Arts, London

Aug 2014 - Jun 2018
  • Currently studying at UAL London College of Fashion: BA Hons Visual Merchandising and Branding. Covering the fundamentals of visual merchandising including design, consumerism, the business of fashion and branding.


Interior Design Environment Architectures


Aug 2013 - Apr 2014
  • Year 1 of BA Hons Interior Design Environment Architectures (2014)


Art Foundation in 3D Design


Aug 2012 - Jun 2013
  • Foundation course in Art and Design, focusing on 3D Design and architectural influences.