Joaquin Repetto

Business Analyst

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  • LocationLondon, United Kingdom

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About me

 

PROFILE An experienced, disciplined and highly motivated Business Analyst who worked on different projects within Public and Private Sectors, helping them optimise their processes and improve efficiency, utilising different database systems. An accomplished and fluent communicator with strong investigation, problem solving and a decision making skills, combined with a pragmatic approach and business acumen. Analytical and strategic thinker, eager to take new challenges with strong interpersonal skills and a team player. TECHNICAL SKILLS - Highly results orientated. Generate benefits through strong customer and quality focused approach. - Advanced experience in senior stakeholder management; skilled at establishing relationships across all levels. - Ability to deliver to tight deadlines within complex and fast-moving environments and organizations. - Strong consultative leadership and people skills as well as excellent cultural competence that builds respect. - Quick thinker and robust problem solver. Able to identify new solutions and ideas to address business issues. - Decisive but with the capacity to be flexible and change priorities if circumstances dictate. - Excellent team player and leader. Highly self-motivated with ability to define and structure workloads. - Ability to present ideas and results logically to all levels of audience, both technical and non-technical. - Proven to succeed in diverse multicultural and international work environments. Bilingual in English and Spanish.

Skills

 

  • Problem Solving
  • Project Management
  • Excel
  • SAP ERP
  • Siebel
  • Microsoft Excel Office Powerpoint
  • SAP CRM

Work history

2016

Business Analyst

Ministry of Environment and Public Spaces, City of Buenos Aires, Argentina

Sep 2012 - Jun 2016
  • ? Drove and design the implementation of the SAP System project in the Public Spaces Area. Required close collaboration with the stakeholders and senior management. ? Participated in testing, quality assurance and master data preparation activities. ? Supported the Business on additional requirements for the SAP solution after go live. ? Optimizing and creating excellent metric results in the performance indicators with the interaction between the more than 3 million citizens of the City of Buenos Aires and the Ministry of Public Spaces between their claims and the corresponding tracking during the resolution process. ? Maximized team performance. Identifying, developing and using strengths of team members. ? Determined the duties and responsibilities of individuals in the team. Team of 25 members distributed in Planning area, a Coordinator, Administrative area and Inspectors of the Public Spaces with an expertise in the inspection of Advertising and Use of the Public Spaces. ? Analyzed individual performance of each team member and motivated them to perform even better. Analyzed general performance with KPI and possible business improvements. ? Organized trainings to improve individual and team performance. ? Designed the end to end Process Management Mapping (Microsoft Visio), for the team to have knowledge of the complete process, with their individual role and responsibilities.

2012

Marketing Operations Team Leader

Hewlett Packard

Nov 2007 - Oct 2012
  • ? Defined the Software Team objectives. ? Participated in the testing of Siebel for quality assurance. ? Operated in Siebel having an expertise in MRM, CRM and Smartbuy. ? Improved communication with stakeholders, getting more efficient results in general. ? Analyzed and identified stakeholder’s needs to define the Marketing Campaign. ? Coordinated with the Lead Team and the Report Team with the coding, audience size, leads, opportunities, responses and sales. ? Designed and personalized reports for Stakeholders in Americas (AMS), Europe (EMEA) and Asia, Pacific & Japan Region (APJ) ? Analyzed metrics and business processes with the Team and Stakeholders. Being a consultative leader with the capacity of being flexible for business improvements. ? Offered solutions to the stakeholders.

2007

Snowboard Instructor

Breckenridge Ski Snowboard School, Colorado, US

Dec 2002 - Mar 2007
  • ? Winter seasonal job (December to April), teaching snowboarding in US during the Argentinean summer break whilst studying Graduate Degree in Marketing. ? Achievements: Peak Performance 3 year in a row.

2002

Credit Analyst

General Electric

Apr 2000 - Nov 2002
  • ? Analyzed credit risks of new clients. ? Face to face customer service. ? Approved credit limits. ? Operated in credit system database.

2000

Snowboard Instructor

Copper Mountain Resort, Colorado, US

Dec 1999 - Mar 2000
  • ? First working experience abroad. ? American Association Snowboard Instructors Exams (AASI).

1999

Administrative Assistant

Construcciones Rio SRL

Feb 1999 - Nov 1999
  • Construcciones Rio SRL is a small Architecture & Company with several constructing projects. ? Assisted with administrative duties, accounting and paying bills for the company. ? Designed reports for manager.

Education

2016

Financial Management

Universidad de Buenos Aires

Mar 2015 - May 2016
  • Master Degree in Financial Management

2007

Marketing Degree

Universidad de Ciencias Empresariales Y Sociales

Mar 2002 - May 2007
  • Marketing Degree

1998

International Baccalaureate

St. Andrew’s Scots School

Mar 1994 - Dec 1998
  • International Baccalaureate