About me
MA Contour Graduate from De Montfort University with a Fashion Design and Marketing BA from Regent’s University London.
Vintage enthusiast with substantial experience in retail, exceptional customer service and professional manner. Looking for that next new opportunity in Fashion
Work history
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Assistant ManagerBlue Banana
- Leicester, United KingdomFull Time
Overseeing day-to-day operations, ensuring compliance was met to the organisation's standard, including safety regulations and client/customer communications, providing direct feedback to staff. Managing payroll and personnel databases, interviewing and hiring new employees. Creating and delivering sales and financial reports on a predetermined schedule, ensuring targets were met for sales, KPI and ATV.
Visual Merchandising for shop floor, window and accessory displays.
Customer Service AdvisorBoden
- Leicester, United KingdomFull Time
Took incoming calls/made outgoing calls.
Helped customers with queries pertaining to their purchases.
Placed orders over the phone while liaising with the customer. Processed card transactions and orders in a secure method in compliance with PCI and GDPR.
Took the necessary authoritative measures and helped prevent escalating issues, resolving them to the customer's satisfaction.
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Skills
- Sewing
- Technical Drawing
- Pattern Making
- Adobe Indesign/illustrator/photoshop
- 2D Rendering
- Corsetry
- Draping
- Sales
- Customer Service
- Hand Craft
- Driving License
- Drawing Clothes
- CAD Drawings
- Fashion Drawing
- Line Drawing
- Construction Drawings
- Lingerie Design
- Swimwear Lingerie
- Pattern Cutting
- Pattern Design
- Pattern Development
- Pattern Draping
- Styling
- Trend Forecasting
- Consumer Trends
- Fashion Trends
- Rendering
- Digital Artwork
- Digital Communication
- Digital Design
- Sample Cutting
- Sample Machinist
- Sampling
- Textiles
- Bespoke Textiles
- Fashion Textiles
- Microsoft Officce
- Foreign Languages
- Social Media
- Social Media Advertising
- Social Media Marketing
Education
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Ba (Hons) Fashion Design with MarketingRegent's University London
- London, United Kingdom
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