Melis Ay
Available

Melis Ay

Retail and Brand Marketing ConsultantLondon, United Kingdom
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Bayo Adelaja
Joana Alvarez
Begum Bahcecik
Melis Ay
Available

Melis Ay

Retail and Brand Marketing ConsultantLondon, United Kingdom
About me
I am a consumer electronics and FMCG focussed Shopper Marketing and Brand Experience consultant with a passion for innovation and a tremendous blend of strategy and execution and boundless energy too. I have 11 years of professional experience in design strategy, customer insight, shopper marketing, project management, event marketing, vendor/client management and team management. I served multinational clients in electronics, telecommunication, FMCG, cosmetics, hospitality and healthcare sector in various markets that includes Turkey, Israel, UK, Germany, France, Italy, Netherlands, Belgium, Russia, Czech Republic, Azerbaijan and Iran. Some brand examples of my client portfolio are Samsung Electronics, Dyson, Whirlpool, Hotpoint, P&G, Communisis, Mondelez, L’oreal, Vodafone, Turkcell, Note Cosmetics, Kraft Foods and Nippon Hotels. I have fantastic omni-channel marketing project management and brand activation experience; as well as POSM and store design, and production knowledge. I have a design award, I was chosen as the best retail idea person of the year by company HQ, and my clients won very big amounts of money awards for their departments by their HQ authorities. I have excellent communication and organisation skills, have ability to meet deadlines, pay attention to detail and I am very creative. With confidence, experience, a degree in Industrial Product Design and MA in Cultural Studies, I am very keen and excited by smart and innovative companies that can be moulded to deliver strong Brand Experience results.
Projects
  • Idioma
    IdiomaABOUT Idioma produces ethical clothing for men and women fusing world languages and unique design. The brand aims to challenge, inspire and encourage multiculturalism and a fascination for world languages. STORY Idioma was founded in 2011 with the aim of enhancing foreign language learning and cultural awareness through visually appealing design. The brand's first product was a colourful multi-lingual table mat designed for children, and all those young at heart, to learn world languages. Now t
  • Galaxy Studio Event
    Galaxy Studio EventOperation Director, One RX
  • Communication Hub_Samsung Experience Store
    Communication Hub_Samsung Experience Store500 sqm pilot store is a turnkey project of One RX Turkey and Cheil Turkey. With the concept of Communication Hub; I managed all project phases like concept creation, design pitch presentation, client communication, budget management, civil work vendor management, procurement, design, production, application and opening events. My role was Project Management Team Leader during this project and this project was a special one I managed all phases myself; with collaboration of the space design, gra
  • Lobby, Nippon Hotel
    Lobby, Nippon HotelCreative Approach > Limitations limitations: flooring, ceiling, walls, cannot change. Some items should be reused. Space Designer: Irmak Erdem, Istanbul
  • Brand meets Sub-brand in same store
    Brand meets Sub-brand in same store
  • Space look & feel for Turk Telekom
    Space look & feel for Turk TelekomColour & Material Palettes
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Work history
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    M
    Founder, DirectorMint Retail & Brand Marketing Consultancy LTD
    London, United KingdomFull Time
    ⧫ Retail Marketing Strategy ⧫ Project Management ⧫ Shopper Insight ⧫ Path to Purchase Planning (UX and Offline) ⧫ In-store Communications ⧫ Retail Design & Strategy ⧫ Event Marketing Strategy & Design ⧫ Brand Activation Strategy Development ⧫ Omni-channel Product Launching Strategy & Planning ⧫ Merchandising Mix
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    O
    Operation DirectorOne RX - Samsung Group
     - Istanbul, TurkeyFull Time
    One RX (Retail Experience) is a Samsung Group company and have offices in South Korea, Dubai, South Africa and Turkey. One RX is a full service retail and hospitality experience agency with its strategy, project management, creative and production & application departments. Responsible for; ⧫ Directing all departments; total 5 team heads and 57 people and ensuring all operations to be finalised successfully ⧫ Reporting to Managing Director and CFO ⧫ Company P&L, developing commissioning plans, roles & responsibilities ⧫ New Business & Client Development ⧫ Decreasing operational costs and increasing motivation ⧫ Preparing client’s yearly expansion plans and global retail store guideline, as well as special projects and concepts creation. Achievements; ⧫ In accordance with new P&L strategy of company, I built up a new organisation which is few in number, but more compact, qualitative, concentrated, flexible, multiplayer, and happier ⧫ I increased yearly profit 36%, in the shrinking TR market. ⧫ I increased client satisfaction results to 97%. ⧫ I added Dyson, Whirlpool, Hotpoint and Turk Telekom clients to One RX portfolio. ⧫ I won retail design strategy bidding of Turk Telekom among 15 companies by offering a smart categorisation of retail channels. ⧫ I lead One RX to give service to EU market, and the result was very appreciated by RHQ CFO.
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Skills
  • Retail Design
  • Deadline Driven
  • Team Building
  • Vendor Management
  • Project Management
  • Marketing Strategy
  • Shopper Marketing
  • Event Marketing
  • Omnichannel Strategy
  • Campagin Management
Education
    I
    I
    MastersIstanbul Bilgi University
     - Istanbul, Turkey
    Cultural Studies (Social Behaviour, Research Methods, Communication & Media, Anthropology etc)
    F
    F
    ERASMUSFachhochschule Coburg
     - Germany
    Integriertes Produkt Design
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Awards
    C
    C
    Best Idea Person of the YearCheil Worldwide
    I won the Best Idea Person of The Year 2012 award among 54 offices of Cheil worldwide; with my go to market strategy ideas and creative design management.
    D
    D
    Good Design AwardDesign Turkey Industrial Design Awards
    I won Good Design Award 2010 with the medical unit I designed for Nassetti Medical Equipments.