QuestionsProjectsExperienceTeam

Projects credited in

• 1

  o2 Priorityo2 wanted to reward customer loyalty, so we helped them launch 'o2 Priority'. A loyalty reward scheme which gave o2 customers exclusive deals, money saving offers and priority access to gig tickets at 'The o2', 48 hours before anyone else.
• 6

  O2 - We Got You This Christmas YouTube CampaignThe aim of this campaign was to drive awareness for the amazing benefits of O2 Priority and affiliated offers during Black Friday and Christmas. We used x4 YouTube creators (x2 macro, x2 mid-level) to demonstrate how customers can have a more magical Christmas thanks to the rewards on offer with O2, which make the deals even more appealing. The brief was for the creators to really SHOWCASE the o2 offers (Disney+ and Deliveroo+) to their audiences rather than just discuss the features

Work history

C
C
Customer service advisorConcentrix
Oct 2020Greenford UB6 7FQ, UKFull Time

Skills

• Hard Working
• Client Handling
• Creative
• Customer Acquisition
• Custome Service
• Customer Experience
• Arabic Speaking

Education

A
A
Management Information SystemAmerican University of Culture and Education
Sep 2015Beirut, Lebanon