Projects credited in
- #OMGB - GREAT Britain - Home of Amazing Moments campaignStarting a global social conversation around the amazing moments you can only get in Britain, the campaign aimed to inspire more people to come and experience Britain's culture and countryside. The first phase of the campaign drove visitors to a campaign hub filled with captivating images, cinemagraphs and videos. Visitors to the site were invited to share these images through their own social media channels using the hashtag ‘#OMGB’ (Oh My GREAT Britain). We worked with the industry, photograp
Work history
Account Manager
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While at IRD I was promoted into an Account Management position, where I took over a large pool of clients, up to 60 at a time, where I was the sole point of contact for issues and enquires. I also lead the renegotiation of these clients’ subscriptions. Additionally, I took over a new business target, which required me to seek out and approach new business opportunities. As a senior member of the team it was also my responsibility to train and mentor the junior members of the team.
Client Service Executive
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Starting at IRD Group, I was working with the Account Management and Sales teams to train clients in our products, build relationships, conduct meetings, respond to enquires and ensure continual client usage and retention. I would assist the Account Managers with renewal of larger clients, while also handling a number of my own smaller clients.
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Skills
- Businesses Development
- Account Manager
- Presenting
- Account Management
- Business Development
- Client Services
- Management
- Networking
- Problem Solving
- Relationship Management
Education
Communication
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Communication