About me
Kind natured, charismatic and extremely organised Studio Manager passionate about creating a happy work place. Attentive and inventive - with a personal interest in interior design, wellness and event planning - I take great pleasure in building a positive work culture across an immaculately kept studio space.
Work history
Design Studio ManagerELSE
London, United KingdomFull Time
The face of the business and heart of the studio, my time at Else is dedicated to ensuring everything runs like clockwork and everyone leaves fulfilled. A varied role that I’ve thoroughly enjoyed making my own; it consists of everything from greeting clients and booking flights, to filling the studio with plants and hosting a makeshift awards ceremony!
- Director level diary management
- Business travel arrangements: booking of all flights, accommodation and taxi's
- Social media manager: Linked In, Twitter, Facebook and Instagram
- Events management: sole responsibility of preparing for highly regarded company
events, organising both team and client socials (including the Else summer and
Christmas party) and planning all internal special occasions with a personal touch
- Onboarding new starters: ensuring they feel welcome, comfortable and settled
- Health & Safety personnel: PAT testing, Fire Risk Assessments, Emergency Lighting
certification, EICR, ensuring welfare provisions are met and appointed Fire Marshal
- Purchasing and procurement of all studio supplies: stationery, printer
materials, IT equipment, studio furniture and kitchen stock
- All studio housekeeping, maintenance and supplier liaison
- Front of House and PA responsibilities
Customer Services RepresentativeFitFlop
- Putney Bridge, London, UKFull Time
My role at FitFlop required me to have meticulous attention to detail and provided me with significant experience in coordinating work schedules, meeting deadlines, project management, and internal communication – whilst working as part of a close-knit team in a lively environment.
- Constructed and managed all template customer email responses
- Independently built and enhanced systems, boosting team’s productivity and
reducing costs
- Established strong relationships and communication between several departments
- Training of all new Customer Service Managers and Coordinators
- Trained in use of - and legalities of - social media for business
- Proof reading and editing of marketing emails
- Ownership of a highly confidential UK/EU unallocated cash reconciliation report
- Team social planner
+ Show more
Skills
- Extensive Diary Management
- Highly Organised
- Exceptional Attention to Detail
- Customer Service and Sales Expert
- Travel Management
- Event Management
- Social Media Management
- Party Planning
- Financial Administration
- Keynote