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Trixie Hart

Design Studio Manager

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  • LevelSenior
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsCustomer Services Representative - Receptionist - Studio Manager

About me

Kind natured, charismatic and extremely organised Studio Manager passionate about creating a happy work place. Attentive and inventive - with a personal interest in interior design, wellness and event planning - I take great pleasure in building a positive work culture across an immaculately kept studio space.

Skills

  • Extensive Diary Management
  • Highly Organised
  • Exceptional Attention to Detail
  • Customer Service and Sales Expert
  • Travel Management
  • Event Management
  • Social Media Management
  • Party Planning
  • Financial Administration
  • Keynote

Work history

Currently

Design Studio Manager

Else

Jan 2017
  • London, United Kingdom
  • Full Time
  • The face of the business and heart of the studio, my time at Else is dedicated to ensuring everything runs like clockwork and everyone leaves fulfilled. A varied role that I’ve thoroughly enjoyed making my own; it consists of everything from greeting clients and booking flights, to filling the studio with plants and hosting a makeshift awards ceremony! - Director level diary management - Business travel arrangements: booking of all flights, accommodation and taxi's - Social media manager: Linked In, Twitter, Facebook and Instagram - Events management: sole responsibility of preparing for highly regarded company events, organising both team and client socials (including the Else summer and Christmas party) and planning all internal special occasions with a personal touch - Onboarding new starters: ensuring they feel welcome, comfortable and settled - Health & Safety personnel: PAT testing, Fire Risk Assessments, Emergency Lighting certification, EICR, ensuring welfare provisions are met and appointed Fire Marshal - Purchasing and procurement of all studio supplies: stationery, printer materials, IT equipment, studio furniture and kitchen stock - All studio housekeeping, maintenance and supplier liaison - Front of House and PA responsibilities

2017

Customer Services Representative

FitFlop

Apr 2013 - Jan 2017
  • Putney Bridge, London SW6 3JD, UK
  • Full Time
  • My role at FitFlop required me to have meticulous attention to detail and provided me with significant experience in coordinating work schedules, meeting deadlines, project management, and internal communication – whilst working as part of a close-knit team in a lively environment. - Constructed and managed all template customer email responses - Independently built and enhanced systems, boosting team’s productivity and reducing costs - Established strong relationships and communication between several departments - Training of all new Customer Service Managers and Coordinators - Trained in use of - and legalities of - social media for business - Proof reading and editing of marketing emails - Ownership of a highly confidential UK/EU unallocated cash reconciliation report - Team social planner

2013

Receptionist

Specsavers

Apr 2008 - Mar 2013
  • Worthing, UK
  • Full Time
  • Working as a PA & Receptionist for Specsavers provided me with invaluable communication skills, whilst constantly pushing me to think outside of the box and utilise my problem-solving abilities. - Extensive diary management for Director level across 6 clinics - First point of contact for all enquiries from a diverse customer base - Administration of sensitive medical patient information - Management of all Hearing Centre and Contact Lens stock - Financial administration; including reconciliation of weekly trading and banking reports - Maintenance of all POS material - Calmly, confidently and successfully training patients in safely using contact lenses

2007

Jun 2006 - Mar 2007
  • Worthing, United Kingdom
  • Full Time
  • - Complex roster management and attending to urgent last minute shift alterations - Meeting and greeting of clients. Flexibility in dealing with all manner of customer enquiries - Ensuring office space is kept clean and tidy at all times - Administration of payroll and human resources paperwork - Formulating written correspondence and data entry - Purchasing and procurement management of all company stationery