Description

Closing Date: 12-May-2024

We are looking for an Administrator to join our Creative Engagement team on a full-time, permanent basis.
About the role and the team:
The role sits within the Creative Engagement (CE) team which aims to find new and creative ways for schools, communities and individuals to engage with the Southbank Centre’s artistic programme, collections and buildings through learning and participation opportunities, inspiring and supporting the next generation of artists and creatives. The CE department has three programme strands:
Arts and Wellbeing
Schools
Talent and Artist Development
In addition, both the National Poetry Library and the Southbank Centre Archive teams sit within the CE department with many collaborative programmes.
The CE Administrator will hold a key role within the team working closely with the General Manager (GM) to coordinate the day to day administrative, HR, financial and operational functions of the CE programme, ensuring that internal organisational processes are followed correctly to deliver CE projects to the required standards.
Main Responsibilities:
Support the team with administrative tasks as allocated including the preparation of artist and freelance contracts, financial administration (raising purchase orders, processing credit card expenses), data entry and desk-based research.
Support the GM with budget administration, including assisting with reconciliation of live budgets and sharing responsibility for managing the team’s central Admin budget.
Assist the GM and wider team in the coordination of annual CE project and participant data required for Arts Council submissions and other funding bodies.
Support the GM with the management of room booking systems for the Spirit Level (an area of the Southbank Centre with rehearsal rooms) and the Project Space (two rooms), involving liaising with colleagues across the organisation and external partners, and close collaboration with the Diary Planning team.
Represent the Creative Engagement team at relevant organisation meetings, including Short Term Diary Planning and Wider Operations.
Support the CE Marketing & Communications Manager, and the wider team Programme Managers, with CE marketing activity providing administration assistance to coordinate project campaigns and schedules.
In close liaison with the relevant project lead, administer the Go Live process for events (Southbank Centre’s process for publishing events on the website) collating copy and images, filling in the respective inventory, completing setups in Artifax, and issuing amends where required. Create a Go Live calendar for CE, ensuring that team members meet deadlines and follow the correct processes.
Arrange meetings (internally and externally) for the CE team dealing with all related administration – room bookings, requirements for meetings (refreshments, equipment etc), collecting guests, distributing agendas and documents, and taking minutes where necessary.
Support team managers with implementing the induction programmes and procedural setups for new staff.
Act as the main point of contact for Southbank Centre partner the National Academy for Social Prescribing (NASP), whose office is in the Royal Festival Hall, handling their annual room booking requirements across the site.
Be part of a team that requires a ‘hands on’ and proactive approach, contributing to a positive, energetic, creative and mutually supportive environment.
Demonstrate an understanding of and commitment to the role that diversity and inclusion play in the activities of the Southbank Centre as a whole and in the work of this particular position.
To work closely with appropriate colleagues to ensure compliance with all relevant legislative requirements, including health and safety, safeguarding, equal opportunities and GDPR.
Any other duties as reasonably requested by the GM.
Southbank Centre
Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames. The site has an extraordinary creative and architectural history stretching back to the 1951 Festival of Britain. Southbank Centre is made up of the Royal Festival Hall, Queen Elizabeth Hall, Purcell Room and Hayward Gallery as well as being home to the National Poetry Library and the Arts Council Collection. It is also home to six Resident Orchestras (Aurora Orchestra, Chineke! Orchestra, London Philharmonic Orchestra, London Sinfonietta, Orchestra of the Age of Enlightenment and Philharmonia Orchestra).
Our Artistic Mission
Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
We present work for everyone and we welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs, we can continue to look at the world with fresh eyes and find new ways of doing things. We remain committed to creating a place where as many people as possible can come together to experience bold, unusual, entertaining and eye-opening work.
At the Southbank Centre we believe in:
Creating welcoming spaces
Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.
Making wonderful experiences together
Because we all contribute to amazing artistic moments at the Southbank Centre.
This means us all understanding and valuing the different parts we play in creating enjoyment and success.
Sparking new thinking
Because different views and thought-provoking conversations inspire innovation, learning and growth.
This means everyone having a desire to learn and being open to evaluating how they think and work.
SC is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all.  We pride ourselves in building a supportive environment to enable the development of our staff.
Benefits
As well as working at one of London's most popular and engaging sites the successful candidate will also benefit from the following:
a min 5%  pension contribution (going up to 8% depending on employee contribution)
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Discount at all  onsite retail, food and beverage vendors
Free staff tickets for SC events
Free entry to Hayward Gallery
Free/discounted entry to other institutes such as the Tate
Free staff yoga
If you would like to speak to someone about any adjustments or concerns you can email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.