To support planning and coordination of digital production across DDI/Parks platforms, via positive relationships with local/global teams and providing support to Digital Product Owner when briefing local DDI digital team and shaping requirements within Agile methodology.
Input into digital and technology roadmaps and ensure all partners are aligned to their vision contributing to digital strategy, and partner with local & global teams to maintain high standards for on-platform content and functionality.
This role will require you to be onsite 4 days a week, in our Hammersmith Grove office.
Work with Local and Global teams to help lead on-platform digital production
Gather partner requirements, develop solutions within technical limitations, translate input documents into briefs and create associated JIRAs in the product backlog. Highlight errors, omissions or inaccuracies to the customer, so that tickets are complete when brought to shaping
Communicate briefings for future releases based on sprint cadence to allow for planning by partners
Based on agreed roadmap, support around prioritising items in the product backlog and run sprint planning/releases, including dependencies
Attend the shaping meeting with development team to help estimate (e.g. story point) features, and lead the Icebox when info/assets are missing
Attend Agile ceremonies (Retro, Show & Tell, stand-ups, etc.)
Showcase completed work and communicate to relevant collaborators
Proven digital experience, essential, within travel industry, beneficial
Experience with tailored ecommerce web applications, highly desirable
Experience coordinating teams, either client or agency-side
Demonstrable experience of establishing effective relationships with both internal and external partners, both domestically and internationally
Solid understanding of Agile methodology and SCRUM processes
Experience with issue tracking software (e.g. JIRA)
Awareness of road-mapping tools beneficial (e.g. Roadmunk)
Demonstrable experience in working to and achieving project landmarks
Solution driven approach to problem solving with the ability to use initiative
Strong organisation skills with attention to detail
Able to work as part of an effective team
Methodical approach with the ability to deliver to short deadlines
Ability to multi-task
Ability to proactively identify areas for improvement and help implement
Strong written and spoken English for business use, essential
Computer literate (Word, Excel, Outlook and PowerPoint); adept in use of video conferencing tools such as Zoom, essential
Ability to learn new systems
Analytical
Knowledge of the Disney brand and products and services the Company offers, with the ability to work within brand guidelines
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Walt Disney World Resort:
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The Walt Disney Company Limited, which is part of a business we call Walt Disney World Resort.
The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.