Description

POSITION
POSITION: E-COMMERCE INTERN
DEPARTMENT: MARKETING
LOCATION: LONDON
REPORTS TO: SENIOR ECOMMERCE & ACQUISITION MANAGER
DURATION: 12 MONTHS
START DATE: JANUARY 2025
PURPOSE OF THE ROLE
The Ecommerce Intern will be responsible for supporting the activation of the strategy of GivenchyBeauty.com in the UK.
This profile will be obsessed with all things digital & luxury, and highly motivated to continue the success story of Givenchy’s digital performance whilst always protecting the brand image.
MAIN RESPONSIBILITIES
Day-to-Day Tasks
Support the management of the local e-commerce site, tracking performance on a daily basis 
Coordinate product launches and update site content, including visuals, merchandising & promotions
Maintain daily site checks for any bugs, errors, and/or needed optimisations to support sales
Support on ecommerce tech developments working closely with our tech team in headquarters
Brief & oversee local media campaigns, working alongside Labelium, Tigrz and Publicis to drive awareness, traffic and conversion
Liase with the CRM team to optimise email communications in order to support the database and drive conversion
Liase with Operations & Client Services team to maintain the utmost customer service for Ecommerce customers
Assist with ecommerce budget and raise POs
Reporting
Prepare daily/weekly e-commerce reports, tracking sales vs target / key priorities & qualitative feedback 
Monitor ecommerce trends and best practices to create a detailed monthly competitor analysis
Completion of UK reports: Weekly Newsround & Corporate Monthly
Support on the completion of monthly reports shared with Ecommerce headquarters
Support on the completion of launch reports shared with Marketing Team headquarters
PROFILE
PERSON SPECIFICATION
Fluent in English
Genuine affinity for the brand and the luxury industry
Strong numeric and analytical skills
Keen eye for detail and excellent proof-reading skills
Strong organizational and project management skills
Team player able to build strong and efficient relationships
Ability to work under pressure and meet tight deadlines
Highly organised and detail-oriented, with a strong ability to manage multiple projects simultaneously with un-prompted follow-through
Proficient in Microsoft Office Suite; Excel and PowerPoint
Bachelor's degree required
Previous digital experience required
ADDITIONAL INFORMATION
POSITION WITHIN THE ORGANISATION
Reports To: Senior Ecommerce & Acquisition Manager    
Direct Reports: None
Internal: 
Marketing Product Managers
Digital & CRM Team
Operations Manager
LVMH Client Services Team
External: 
Media Agencies: Publicis, Labelium & Tigrz

Skills Required

E-commerce
Analytical Skills
Project Management

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