6 days ago
  • LevelMid Level
  • ProfessionsEvent Manager, Administrator, Account Manager
  • TypeFull Time
  • LocationLondon, United Kingdom

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Description

Role Description
Working within VIP Nation International you will be assisting the operations team in overseeing all administrative aspects. In this role you will be involved with all administrative requirements necessary to the fulfilment of the VIP packages on international tours.
For this role you should possess exceptional communication, interpersonal and leadership skills. Having experience in the following roles: Facility Co-ordinator, Content editor, Accounting background would be a distinct advantage
What it’s like to work in the Team

Our team is made up of a diverse group of individuals, but we all share the same passion for putting our employees first. We have a fun atmosphere within the team, which helps us maintain an open, approachable department, which can partner and build genuinely authentic and valuable relationships with our employees and leaders. We are committed to working as a team and so support each other to achieve wins as a team.
Who you are
Competencies / Skills / Knowledge / Experience
  • Excellent verbal communication skills
  • Experienced in content administration
  • Accurately managing deadlines
  • Knowledge of using IT tools such as Mailchimp, Salesforce, Concur, Attendium etc…
  • The candidate should have previous experience in writing and delivering briefings to an appropriate standard.
  • Basic understanding of Health and Safety requirements, including risk assessments and familiarity with all prevailing event day emergency plans.
  • Proficiency in Microsoft applications especially Excel is essential.
  • Previous corporate /private events experience would be a distinct advantage
  • Experience in a customer services environment, ideally in a dispute resolution capacity
  • Good command of written English
  • Previous experience in an admin heavy role is desirable
  • Languages are desirable
Behaviours

The following attributes determine how the role will be carried out and are required to be a success
  • Proactive and demonstrates Initiative
  • Organised and deadline focused
  • Self-motivated and takes ownership for personal and technical development
  • Adaptability in any given situation
  • Commitment and willingness to learn
What the role includes
  • Assisting the operations team with all aspects of the administartive tasks required on a tour
  • Co-ordinate logistical arrangements across international markets including travel, accommodation, shipping, goods, and equipment
  • Agree and compile entry information and timings for letters/emails and itineraries.
  • Management of storage inventory.
  • Manage administrative tasks using tools such as Mailchimp, Attendium, Saleforce, Concur etc..  •      Actively source and recruit casual staff for events, manage and fulfil the payroll process
  • Monitor staffing levels at shows.
  • Assist in ensuring specified goods and services are delivered to the customers before, during and after the event, as may be appropriate.
  • Assit with merch shipment and custom clearance of VIP merch
  • Assist in sourcing suppliers, including facilitating tender processes (where required).
  • Assist in creating a PO for goods being ordered by the event managers
  • Ensure the tour accountant has all cost information, relevant PO’s, and receipts prior to settlement.
Equal Opportunities
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.
You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
The Company
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

Skills Required

  • Customer Service
  • Administration Skills
  • Communication Skills

People who have worked with Live Nation