Description

Our Global Streaming team is the core engine that creates streaming products which delight customers around the world, from sub-Saharan Africa to the streets of New York: we work closely with our design, technology, and business teams to create unforgettable experiences for our customers. We’re the problem solvers who find smarter and simpler ways to connect customers to more of what they love. We are currently building a Global Streaming Product team, who will steer our core global product to service the business needs of each proposition (Peacock, NOW, Sky Showtime and Showmax). As we move to a new era for our platform we seek to bring consistency in our customer’s service & compliance journeys, so that our Product team is able to execute standardised, repeatable integrations to reduce time to market and deliver support faster to our customers.
The Role
As our Head of Product in our platform focused backend team,  you’ll lead payments and fraud product development on our Commerce team, conceivin, defining, designing, developing, testing, and launching highly effective enterprise level back-end payments and fraud capabilities at a global scale.
Specific responsibilities include:
Develop a strategy and prioritize a roadmap for payments and fraud within the commerce back-end.
Envision a product capabilities set that can establish commonality among disparate propositions and flex to ever changing market needs and propositional shifts.
Use data insights and stakeholder intelligence to drive prioritization, hypotheses, and product plans.
Vigorously defend your strategy and roadmap to stakeholders at every level of the organization. Be an expert in your product’s insights and KPIs.
Collaborate with other product leads and engineers to successfully deliver products to market with your team with a focus on measurable outcomes and consistent optimization.
Produce high-quality requirements, strategies and work product. Push relentlessly for quality while meeting aggressive deadlines.
Plan and build scalable and extensible products and tools.
Lead and mentor others, providing strategic direction, thought leadership, and inspiration to product managers and members of the wider product team.
Collaborate closely with executive leadership to align payments and fraud strategies with overall business growth objectives.
Implement payment and fraud strategies on a global scale, considering diverse market dynamics, regulatory requirements and market behaviors
Ground strategies in industry best practice, competitive landscape and emerging technologies.
Evaluate payment processing partners and lead the strategy for and delivery of integrations with payment processing and fraud management partners into broader payments ecosystem. Partner with other product team members, operations and engineering teams to drive partner roadmap improvements.
Conduct buy vs. build analyses for payment processing capabilities. Consider balance of outcome and cost in all recommendations
Ensure necessary reporting and analytics data can be effectively syndicated to dependent product, financial and stakeholder teams
Implement subscription and offer strategies on a global scale, considering diverse market dynamics and behaviors.
Ground strategies in industry best practice, competitive landscape and emerging technologies.
Establish a cohesive point of view on capabilities relative to partner capabilities that are likely to be part of the domain.
What you'll bring:
Essential Skills
Demonstratable experience as a product leader with a proven track-record of end-to-end ownership and delivery of platform level products — in particular, deep understanding of payments and fraud capabilities within a commerce domain.
Confident leading teams of Product Managers, whereby goal setting and coaching is one of your strongest abilities — acting as a force-multiplier, building product teams and growing talent.
You can navigate multi-layered, matrixed organizations through your deft communication, attention to detail, systems thinking and relationship building. You are creative in driving teams to deliver, influencing leadership and you believe building rapport and earning trust is an important investment in success.
You enjoy thinking big and crafting visions but have the technical chops to talk architecture and help your team creatively solve deliverability challenges.
You have relentlessly high standards, deep operational knowledge, and expertise in every aspect of digital product development and e-commerce.
You have an established set of product development best practices, and your own experience-based methods to define product vision and requirements. You are comfortable coaching your team in these methods and deploying them to solve challenges within the team.
You have used OKRs and/or KPIs to define north stars for your team and set team goals. You are comfortable providing guidance to your team. You are on a constant hunt for the next insight to drive roadmap prioritization.
You are a strong communicator, able to articulate your point-of-view, engage in fact- based discourse, collaborate, compromise, and bridge gaps.
You are resilient — focused, driven, and the natural owner of both big ideas and practical daily output — and feel most at home in a fast-paced, iterative, and collaborative environment.
You have robust prioritization skills that enable you to to work on multiple tracks and pivot from one project to another.
You have the technical acumen to recommend and execute high caliber products but the humility and partnership orientation to collaborate closely with engineering and stakeholders to define and deliver solutions.
The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
Sky Q, for the TV you love all in one place
A generous pension package
Private healthcare
Discounted mobile and broadband
Access a wide range of exclusive Sky VIP rewards and experiences
How you'll work:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
Your base: Osterley
Inclusion:
At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.