Description

Closing Date: 19-Apr-2024

We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.
What you will do:
You’ll be playing a Leadership role within the Product function - coaching a team of Product owners through mentoring, line management and supporting other colleagues who work closely with your team
You’ll be collaborating closely with both the 1st and 2nd lines of defence,, ensuring that our roadmap is clear and transparent. Regular presentations to senior stakeholders will be a key part of your responsibilities, emphasizing the importance of clarity and accountability in our ongoing efforts to combat financial crime
You play a strategic role in deriving initiatives that meet the goals of the Bank, and responsible for building long term road maps and setting the vision and scope for the most complex projects and greenfield products for the Bank
Alongside your role with the feature team, you will also be working on strategic projects helping shape the platforms and journeys used by FANS and end users – like channel strategy
You drive a culture of building AMAZEING customer centric journeys which are guided by data – you set the standards with Product Owners for how we assess our products and have a comprehensive understanding of what makes customers FANS
You promote the use of segmentation analysis, AB testing, Behavioural development within the team and share/mentor best learnings with Product Owners and Associates
You promote a culture of continuous improvements and drive a rapid pace of delivery through Beta launches, iteration by using Test and Learn
Understand and able to communicate the strategy and commercial goals of the bank to senior stakeholders, and clearly demonstrate how your roadmap(s) delivers ongoing value
Defining, prioritising, and sequencing a portfolio of user stories working with cross-functional feature teams
Driving the consistency, format and cadence for stakeholder management and communication – Your Product Owners align to your documentation and meeting structures
Building a roadmap for the short, medium and longer term (6-12 month, 1-2 years and 3+ years)
Ensuring operational blueprints, workflows and documentation are up to date on our internal communications platforms – you will have clear evidence of change controls for internal/external audits
Promoting agile methodologies and continuous improvements through the product lifecycle
Presenting regular research and have a deep awareness of market trends in the industry – you are constantly looking for opportunities to provide real innovation GAME CHANGING ideas into the hands of FANS
Work really closely with the UXUI teams and CX bringing these functions into the ideation process from the start…
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:
Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
You’ll be an experienced Financial Crime Product Owner. This role represents an exciting chance for applicants with a background in FinCrime to contribute to our mission of safeguarding the bank
You will bring a solid history of working with cross-functional teams to craft and implement FinCrime strategies whilst delivering products that prioritise the user experience.
To be passionate for staying ahead of emerging threats and navigating the evolving regulatory environment is what sets you apart.
Experienced in developing comprehensive strategies to combat areas such as Money Laundering, Fraud, Bribery and Corruption, Sanctions and Terrorist Financing. You have strong analytical skills (and an innovative approach which enables you to devise robust controls to prevent financial crime
You have a proven track record of designing strategic plans and roadmaps for anti- financial crime , demonstrating a commitment to meeting deadlines and maintaining transparency in deliverables.
Is able to take on a Leadership role in training up, managing and mentoring Product Owners,
Experience in building roadmap(s) by conducting data reviews to understand customer needs alongside market insights
Has proven experience delivering complex and larger programs crossing multiple feature teams and value streams in an agile methodology
Comprehensive knowledge of technology including building APIs, UI journeys and innovations including distributed services
Knowledge of how to breakdown a large scale/new project into a series of deliverables (MVP) which deliver value and can be measured by appropriate data capture and monitoring
Demonstrate understanding and passion to advocate for building products which can handle significant volumes without impacting performance, alongside ensuring they are scalable to meet the future needs of the business
Show an understanding of external market conditions to ensure our products are compelling and our roadmap is reflective of ongoing and emerging trends, including managing the quarterly review process
You need to be a strong leader with a passion for teamwork
Experience of working with SQL and data analysis
Our promise to you…
We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Important Footnote
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!