Description

Closing Date: 03-Nov-2024

Our Purpose
Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.
At a glance
Hybrid working is important to us, therefore your time will be split between working from home and at times the Bracknell Head Office - Based upon your personal needs whilst balancing the needs of the business.
Salary - £75,000 - £91,000 per annum
Contract type - Permanent
When applying - In addition to your CV, please ensure you include a link to your portfolio.
You’ll get...
25% discount at John Lewis (12% off electrical) and 20% off Waitrose, after 3 months
Flexible working opportunities
Health Care cover
Partnership bonus (annual profit share)
25 days annual leave
About the role
As a Principal Product Designer in the Waitrose Product Design team, you are an expert design practitioner and will be responsible for identifying, leading, conceptualising and executing the design vision and strategy for end-to-end customer journeys and propositions, across multiple product domains. To deliver best in class and innovative user experiences across web, mobile and in-store digital touchpoints.
You thrive on solving large complex design challenges cross functionally, in close collaboration with product teams, and the business, in line with business strategy and OKRs.
Key responsibilities
Deep domain expert and hands on design individual contributor/expert practitioner and strategic leader in Product Design
Identifies, drives, executes and delivers strategic ‘big picture’ product design work to achieve excellent result for large complex challenges across product  domains and/or missions
Applies their deep domain design skillset to set and meet the highest standards and practice in their work. While also elevating the working practices and pioneers new design standards
Sharing their knowledge and proactively influencing others to deliver to these standards
Sets their priorities and manages their workload across their areas of focus
Autonomously solves large complex problem cross domain and cross functional initiative, working in close collaboration across product and business teams
What will you be doing?
You will apply your deep domain knowledge and skills to set and meet the highest design standards and practice.. Help to elevate product design working practices and pioneering new design standards.
You will build a deep understanding of the customer and market through research, use of insights and analysis of data ensuring that your team creates solutions which meet ever changing customer needs
Mentoring and inspiring other designers in the team to elevate their design practice
Actively drive design quality, consistency and great ways of working between teams for the areas you work on, through regular feedback and leading by example
Collaborate regularly using strong communication, storytelling documentation and facilitation skills
Execute (and advocate for) best in class, intuitive and accessible user experience. While being pragmatic and balancing the ideal customer experience with knowing where and when to make scoping trade-offs based on technical constraints, experimentation strategy or business risk
You'll regularly work alongside the product and experience design leadership team to help make sure long-term strategy, business goals and experience quality are all in alignment and that there are healthy opportunities for visibility and feedback
Essential skills you’ll need
Experience leading and executing design direction across multiple product teams in matrixed organisations, including mentoring and coaching others
Deep understanding of designing products for responsive, native and other digital touch points
Portfolio that showcases work from initial strategic discovery through to delivery, creating vision and strategic roadmaps to inform, influence and guide teams and senior stakeholders
Solid experience of sketching, wireframing, prototyping and user flows
Information architecture experience including the development of website taxonomies, categorisation and site maps
Strong understanding of digital service design, design thinking and human-centred design frameworks and techniques
Desirable skills
Retail ecommerce experience within a large organisation
Previous experience of designing for animation/motion and store-based digital products
Experience design and conducting research
Benefits of the Partnership and the role
Hybrid Working
Full time working holiday entitlement 25 days holiday, plus public and bank holidays
Excellent work life balance, including focus on well being and flexible working and our market leading equal parenthood leave Policy
Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not
You’ll get Partnership discount in store and online once you complete your Earning Membership. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount
Simple cycle to work support scheme
Health Care cover
We’re really proud of our exclusive hotels based in some of Britain’s most stunning areas and you’re welcome to explore them from day 1
Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/
Skills Required

Product Design
Service Design
User-centered Design
People who have worked with John Lewis & Partners

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Description

Skills Required

People who have worked with John Lewis & Partners

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