Description

In line with our new H&M brand direction, we opened a new type of elevated store, the Brand Infuser. It’s a Womenswear stand-alone store in the heart of London. This store creates a fashion demand driven experience for all and will be tailored to fit our local fashion aspirers and their communities offering an elevated product experience, personal service, interactive moments, and an inspiring store design that reflects their lifestyle and passions. Do you want to be a part of it as a Visual Merchandiser?
WHAT YOU’LL DO
As a Visual Merchandiser, you’ll maintain and create an environment that inspires our customers to explore their personal style. You’ll implement our visual identity, drive routines and selling, and support your team to deliver a customer-first experience, every time.
Some of your key responsibilities will include:
Ensure direct customer service within the store by understanding customer needs
Keep updated with fashion scene, trends, tendencies, styles, brands, competitors, and relevant influencers etc. Use your styling techniques and fashion expertise to integrate into product presentation and styling in store and to anticipate our customer´s needs
Execute the visual and commercial curation & styling for the store based on fashion trends according to mood boards and direction from global guidelines
Contribute to great customer experience by reaching consistent product & commercial presentation with cross merchandising with accessories and shoes
Support, coach and develop your store team and future talents
Organise and plan your workload according to business needs
Follow up on Store KPIs and initiate actions to reach business targets and budgets
Support with the opening and closing of the store
Qualifications
We’re looking for people with:
Visual merchandising experience working in a dynamic, collaborative and a co-creative environment
Visual, styling, commercial & operational standards, and knowledge
Confidence in understanding sales reports
And people who are:
Passionate & motivated
Trend aware & inspirational
Curious & creative
Flexible & agile
Proactive & action oriented
Effective communicator & an active listener
Collaborative & team focused
Leadership skills
Solution finders
Role model of our values
Additional Information
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.