A brand based on how people feel, for the UK’s biggest healthcare charity...

  • Simon Manchipp
  • Rich Rhodes
  • Cosmo Jameson

Building a healthier nation… SomeOne is working with Nuffield Health — the UK’s largest healthcare charity — to develop a new strategic focus and translate that across a new visual and verbal brand world. Nuffield Health offers an extensive network of Gyms across the UK. It also boasts a network of Hospitals. However many people only know them for one, or the other. Our job is to join them up in the hearts and minds of customers — and to tell the deeper story of what Nuffield Health sets out to do not just for the individual — but for the nation.

For the last 60 years, Nuffield Health’s experts have been working together to make the nation fitter, healthier, happier and stronger, all for the public benefit. As an organisation with no shareholders, they invest all income back into their vision to build a healthier nation. THE UK’S LARGEST HEALTHCARE CHARITY The charity does this through outstanding day-to-day services in a family of 31 award-winning hospitals, 112 fitness and wellbeing clubs, healthcare clinics, and over 200 workplace wellbeing services, and through flagship programmes to support communities by widening access. What makes Nuffield Health unique is the breadth of expertise to provide connected care spanning from personal training and health MOTs to supporting people on their fitness journeys, helping patients recover with physiotherapy or emotional wellbeing counselling, or providing hospital treatments for illness and serious conditions like arthritis or cancer. Health is a massive subject. And much of it is tackled by Nuffield Health. We needed an agency partner who could seamlessly connect brand to strategy to digital to print. The scale of the project and its complexity means this is no ordinary creative challenge. So we have been delighted to work with SomeOne, who have proven to be anything but an ordinary creative practice. POONAM DAVÉ — NUFFIELD HEALTH, HEAD OF BRAND. BUILDING A HEALTHIER NATION Nuffield Health delivers unsurpassed standards, with a sector-leading 94% of hospitals judged good or excellent by national regulators, unsurprisingly they are trusted by the NHS, private medical insurers, employers and the general public to provide exceptional health and wellbeing services to the nation. But what also makes them different is a commitment to flagship programmes to widen access, be that improving the lives of hundreds of children with cystic fibrosis through free exercise classes, or by pioneering the world’s largest research project into how exercise can help men recovering from prostate cancer, or by partnering with schools to provide thousands of pupils with free timetabled programmes to improve their health and wellbeing. They are committed to the vision of building a healthier nation. A NEW LEAD BRAND PARTNER FOR NUFFIELD HEALTH Nuffield Health looked to SomeOne to become their new lead brand partner. Looking at all channels and all communications — SomeOne has partnered with the organisation to develop a new guiding strategy, a new visual operating system for both Gyms & Hospitals — and ongoing guardianship for all primary branded items.


CONNECTED HEALTH  The charity is uniquely placed — not only help people with ongoing fitness at the gym, or treatments at Hospitals — but both. In fact, Nuffield’s work goes deeper still, with significant work to flagship programmes to widen access, be that improving the lives of hundreds of children with cystic fibrosis through free exercise classes. Or by pioneering the world’s largest research project into how exercise can help men recovering from prostate cancer. And by partnering with schools to provide thousands of pupils with free timetabled programmes to improve their health and wellbeing. Our new strategic position for the brand is not one limited activities at gyms, or procedures at hospitals. But of a bigger purpose, where Nuffield Health is inextricably connected to the improving health of the UK. A NEW OPERATING SYSTEM FOR HEALTH With the new strategic position clear — we set to work developing a full visual and verbal operating system for the brand. There was nothing wrong with the existing symbol — that was well recognised in and out fo the sector — and the signature green stood out well against the competitors. So we built from there. Working with Colophon, the typeface has been re-cut in a variety of new weights with an extended set of glyphs and has been entirely re-crafted to work better in digital and printed applications. INFOGRAPHICS We designed an entire set of infographic systems to enable statistics and data to be more easily digested at speed. The iconography is designed to work in partnership with the bespoke typeface. This project has already called on many of SomeOne’s skills. It’s rare to see so much of what we can do in one place. But here, you’ll find strategy, visual and verbal design alongside progressive digital and motion graphics. The really interesting thing is, with all of these assets now set up, we’re now about to embark on the most exciting part… bringing it to life everywhere. RICH RHODES — CREATIVE DIRECTOR, SOMEONE. INNOVATIVE BRAND STATES The branding is designed for a digital environment. Brands that engage more deeply, move. So we have created visual assets specifically for channels where movement is possible. From Social Media, to television screens in Gyms & Hospitals. Three states were identified through research that have been highlighted through the new brand work. Excite — The Gym — The Swim — The Spin — The Classes — The PT’s Balance — Physio — Nutrition — Assess —Emotional Wellbeing — GP Recover — Treatment — Recovery — Mental Health — Beauty — Operation These three very different states can now be reflected and amplified in the design work. So the branding in a Gym can be suitably differentiated from the kind of design work appropriate for a hospital environment and audience. A modern brand should be built to capitalise on its ability to engage. The new moving image work for Nuffield Health breaks new ground in the healthcare sector. That tingle you feel after a workout, the ache you get the next day, the focus you experience… We’ve made sequences that are built on sensations not just sight. COSMO JAMESON — DESIGN DIRECTOR, SOMEONE. RADICAL MOVING IMAGE EXPRESSIONS While Nuffield Health is a brand for everyone in the UK — it is an innovative organisation, continually inventing and developing cutting edge approaches to the best in modern healthcare. To amplify this, with The Mill, we created a series of moving image assets that have been inspired by one of the three states of: Excite / Balance / Recover. The animations reflect the states through their movement, colour & form and will be used throughout the brand applications wherever there are opportunities for moving image. There’s a new way of looking at health, and it’s a connected point of view. One where a visit to the gym might highlight the need for some preventative physiotherapy — or where care from a hospital doesn’t end when you walk out. The brand work we are creating for Nuffield Health also flies in the face of convention. A more finely grained view of branding is enabling us to develop more progressive work attuned to each audience and context. SIMON MANCHIPP — FOUNDER, SOMEONE The tonal flex needed to move between the three states of Excite / Balance / Recover is also embodies by three types of pattern. These assets can be deployed at speed, scale and significance in any visual channel. —
Through the creation of many assets, we’re branding spaces, places and surfaces without the need for repetitive logo-centric options. This is important as Nuffield is a brand that is experienced frequently. Gyms see customers very regularly — Hospitals have many touchpoints for patients and their families. So it is immediately useful to have more than just a logo to help remind people where they are and who they are being looked after by. This more involving and varied visual brand experience better endures repeated views.