Abi Poole

PA and Office Manager


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  • Events
  • Visual Arts
  • Design
  • Office Management
  • Excel
  • Office
  • Photoshop
  • Powerpoint
  • Word
  • First Aid Certificate
  • Health and Safety
  • Sketch up 2013
  • Personal Assistant
  • Reception Cover When Needed

Work history


PA & Office Manager

Limelight Networks

Jan 2013
  • Supporting the MD of EMEA at Limelight Networks and his management team with ad hoc tasks, Personal Assistant: • Extensive diary management and international travel for the Managing Director and his team • Screening and responding to calls/emails; handling confidential issues • Liaison with international offices, providing support where needed • Setting up and managing meetings (including WebEx & Skype for Business), taking minutes, typing and circulating notes • Preparing documents and presentations • Arranging events, sourcing venues, organising travel, hotels and entertainment • Processing the team’s expenses using Concur • Running personal errands Office Manager: • Dealing with office maintenance, engaging with contractors and suppliers • Managing the office relocation, sourcing agents, design teams and project managing the move • Implementing office procedures including fire safety and first aid training • Basic HR procedures – keeping a log of absences, setting up new hire information • Managing the office IT needs i.e. setting up IT equipment and phones


Business Administrator & Office Manager

Fourth Hospitality

Dec 2009 - Dec 2012
  • • Key point of contact both internally and externally; delegating tasks and vital information to all teams and Directors • Accountable for processing sales contracts, updating opportunities, creating assets and requesting new development • Managing various finance procedures e.g. responding to ADDACS/BACS reports, re-instating DD mandates, debt collection, sending statements and invoices, issuing “cut off” and solicitors notices • Managing the customer accounts inbox, resolving customer contract and billing queries via email/phone • Maintaining accurate records, reconciling accounts, ensuring correct pricing • Producing reports in Salesforce • Office management, booking meeting rooms and reception duties • Secretarial/PA services to Directors’ i.e. diary management, booking travel, typing (40wpm) • Coordinating events, setting up rooms, ordering catering, negotiating prices



Interior Design

JJAADA School of Interior Design

Jul 2013 - Mar 2014
  • Interior design course using Sketch Up and Photoshop and general art and design skills


PGCE for FE Art Teaching

University of Portsmouth

Sep 2007 - Jun 2008
  • Work placement and study, teaching 16+ art and design


BA(Hons) Fine Art

University of Portsmouth

Sep 1998 - Jun 2001
  • Art, Design and Media - Fine Art