Christie Lau

Growth User Experience Designer

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsUX Designer - User Researcher

Projects

Projects credited in

About me

I observe and measure user behaviour to discover their needs. Then I prototype, test and iterate to produce solutions that address user needs and business objectives.

Locked Pro Plan feature

Skills

  • Cognitive Psychology
  • User Exerience
  • Usability
  • Ergonomics
  • Digital Prototyping
  • Physical Prototyping
  • Interview Techniques
  • User Research
  • Google Analytics
  • Adobe Indesign/illustrator/photoshop

Work history

Currently

User Experience Designer

Rebel Hack

Feb 2016
  • London, United Kingdom
  • Full Time
  • I use data to guide my priorities for design work, reporting back on what is and is not working to both the team and partners. These are the stuff I've been doing since day 1: - Working and managing UX projects with developer teams across multiple partners - Improving UX and design throughout the product to increase conversion, remove friction, and drive growth - Seeking and implementing opportunities for growth in the product - Speaking with users to identify reasons for retention and churn - Create, edit and implement landing page variations - Edit and implement user flows within the product - Edit and implement email design and templates - Use Mixpanel, Google Analytics, and other analytics to evaluate data around - user behaviour, conversion rates, and funnel analysis to come up with ideas on how to improve it. - Experiment!

Education

2015

MSc Human-computer Interaction with Ergonomics

University College London UCL

Sep 2014 - Sep 2015

2012

BSc Psychology

University College London UCL

Sep 2009 - Sep 2012
  • London, United Kingdom