About me
Highly skilled Head of Project Management with 8+ years of extensive experience in building and growing high-performing teams, delivering large-scale business initiatives, implementing cross functional processes, revenue forecasting and budgeting, best-in-class client management and more. Industry experience spans across the intersection of technology and e-commerce, media publishing and creative agencies; gaining a plethora of knowledge in how to create operational excellence and exceed business expectations.
Projects
- FARFETCH x GUCCI - Imagined Futures - Chapter 2Inspired by the 25 Eschatology theme from Gucci’s new collection, Chapter 2 celebrated two non-binary talents advocating for a more fluid future, brought to life by digital artist Jon Emmony. I managed the partnership from end to end, including the client relationship and project execution.
- FARFETCH x AZ FactoryLed the execution of a 360 innovative project to celebrate AZ Factory launching on FARFETCH. I managed a bespoke interactive web experience and an engaging social media filter, as well as a virtual try on for sneakers and an interactive diverse model selection tailored to customers preferences . I then briefed our creative team to adapt into a holistic media roll out plan to amplify activity across the breadth of FARFETCH's high impact channels, including a web and app takeover, on site paid pla
- FARFETCH x Gucci - Imagined FuturesLed a complex partnership with Gucci to launch their sustainable Off The Grid collection and managed throughout the end to end project cycle. Oversaw creative production by facilitating interviews and shoot productions for 4 global influential talents who are well versed in sustainability, whilst a commissioned artist created their 'imagined futures' by creating collaged worlds based on the talents vision. The artwork was executed in a complex web build on site, Instagram filter and promoted by
Work history
Global Head of Project ManagementFarfetch
London, United KingdomFull Time
• Over 5 years have transformed a newly created singular Project Manager role into a centralised, critical business function, to enable company growth.
• Built and strategically structured a team of 10 mixed-weight Project Managers to deliver across the full scope of business initiatives, including global creative productions, events, key trade campaigns, tech and innovation roadmaps.
• Create cross functional processes from the ground up, and consistently refining to ensure that the business is operating in a streamlined, efficient and cohesive manner. Including onboarding tooling and new product launches.
• Profit and Loss management, ensuring that profitability margin is hit and identifying opportunities for revenue efficiencies. Revenue forecasting and budgeting.
• Design and implementation of a capacity mapping framework, ensuring that teams are resourced correctly. Manage hiring and onboarding of freelance in peak seasons.
• Expert knowledge of 360-channel marketing encompassing owned, paid and earned media, through end-to-end cycle. Nurtured and empowered my team, with a passion for identifying individual strengths and mentoring to achieve personal goals.
• Managed and retained top tier clients: Prada, Gucci, Burberry, Valentino, Dolce & Gabbana, Charlotte Tilbury, Chanel.
Senior Manager, Client Success and Project ManagementFarfetch
London, United KingdomFull Time
• Heading up the Client Success and Project Management team; direct management of Project Executives and resource management of a team of Art Directors, Designers and Producers, structuring all to ensure operational excellence.
• Managing and executing global cross-functional partnerships with strategic importance across a large range of touch-points to deliver high impact, customer centric experiences.
• End-to-end creation and delivery of custom content throughout the project cycle. Innovation-driven management of complex immersive web builds and interactive experiences.
• Management of top tier client accounts, consistently delivering unrivalled servicing to direct partners such as Gucci, Burberry, Balenciaga, Dolce and Gabbana, Maison Margiela, Gucci and Valentino.
• Creating and implementing processes for all cross-functional relationships and new products launching on site, constantly refining and adapting for optimal delivery.
• Management of production P&L, led the team to success by creating production efficiencies to maximise profitability margins.
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Skills
- Project Management
- Resource Management
- Budget Management
- Team Management
- Risk Management
- Creative Production
- Client Management
- Process Improvement
- Strategic Marketing
Education
BSc Psychology 2.1University of Portsmouth
- Portsmouth, United Kingdom