Grace Gold
Available

Grace Gold

UK Customer Experience Team LeadManchester, United Kingdom
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97

Connections
Fiona Mantelstjerna
John Shepard
Caleigh Castiglione
Grace Gold
Available

Grace Gold

UK Customer Experience Team LeadManchester, United Kingdom
Projects
  • You, Me and Working In Teams
    You, Me and Working In TeamsI recently gave an online presentation to my fellow team members, exploring how we work together. We often myopically consider that we all know how others think, and that is everyone feels the same way as 'me'. Or even if we entertain the idea that others think differently, we assume we know how they think. Actually, I would argue that this is a fatal flaw of teams and working together. We rarely take the time to be reflexive within teams. Exploring how others might think differently, due to f
Work history
    COS logo
    COS logo
    Retail StylistCOS
    Manchester, United KingdomPart Time
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    E-Commerce & Customer Service LeadSeen Opticians Macnehster
    Manchester, United KingdomFull Time
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Skills
  • Training Development
  • Team Leadership
  • Motivation
  • Creative
Education
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    V
    Year Abroad StudyVrije Universiteit Amsterdam
    Amsterdam, Netherlands
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    U
    BSc International ManagementUniversity of Manchester
    Manchester, United Kingdom
Awards
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    U
    Brenda McClellan Dissertation PrizeUniversity of Manchester
    Brenda McClellan Dissertation Prize presented for outstanding piece of Bachelors research project titled, Cracking the Codes: Can Codes of Conduct Improve Labour Standards – an exploration of the development, implementation and effectiveness of codes of conduct from the perspective of three actors.