Harriet Small

Communications Manager

Mid Level
London, United Kingdom
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Projects credited in

About me

Harriet is an experienced communications officer with more than ten years experience in journalism and public relations in a broad range of sectors. She was recently shortlisted for The UK and Europe Employee Engagement award in the internal communications category for a campaign she designed, developed and executed for the IT department. She has demonstrated in previous roles her capabilities by achieving front page news coverage and prime-time news slots for organisations such as the European Union. An organised and creative who has developed engaging content for high profile events such as elections and Royal weddings. She has written for many industries and flourishes in high-pressure environments, adapting swiftly to change no matter the size or the complexities that are presented. Her proactive nature and strong visual awareness has given her the ability to embrace social media and keep abreast with how digital media is an economic tool for corporate communications. In her spare time, she volunteers for a professional group of marketing, digital communications and public relations enthusiasts as an event organiser speaker, host and facilitator.

Locked Pro Plan feature


  • Events PR
  • Public Relations
  • Communications
  • Media Relations
  • Content and Media Writing
  • Writing
  • Social Media Marketing
  • Editorial
  • Press Relations
  • Internal Communications

People I’ve worked with

Companies I’ve worked with

  • Sky


    • Television
  • Hearst Magazines UK

    Hearst Magazines UK

    • Publishing
  • Growth & Grace Collective

    Growth & Grace Collective

    • Non Creative Industries
  • M

    Merton Council

    Work history


    Internal Communications Manager


    Feb 2019
    • Isleworth, United Kingdom
    • Full Time
    • As a member of the Strategic Insight (SI) team I create, continuously evolve and deliver an internal communications strategy and oversee daily delivery of the SI comms plan. A key part of my role is to assist the SI Consumer Closeness Team in the coordination, production and delivery of all associated communications and events programmes.


    Communications Officer

    Merton Council

    Mar 2018 - Feb 2019
    • Morden, United Kingdom
    • Full Time
    • Prepare and distribute council news stories on issues relating to the council, its new initiatives and its services, resulting in positive coverage. Press officer for the council and deal with media enquiries and proactively place stories in the press. Ensure all opportunities actively publicise the London Borough of Merton. Provide immediate and accurate responses to media enquiries to meet journalists’ deadlines. Work closely with the Web Information Team to manage staff communication content on the intranet, as well as maintaining content relating to external campaign work where required. Accountable for the content and distribution of staff and managers bulletins sent to all employees. Deal with enquiries about the work of the council, from members of the public. Internal communications lead and responsible for employee engagement.


    Press Officer

    European Union

    Dec 2015 - Jun 2017
    • Brussels, Belgium
    • Full Time
    • Provide technical and administrative support to the Media Analyst such as providing the Media Analyst with information on the campaign and the media, and monitoring the political content of media. Designing and using qualitative and quantitative research tools to complete effective media monitoring. Writing press releases, briefings and arranging interviews. Engaging with stakeholders and fostering new relationships. Responsible for building and maintaining a media contact list, and strengthening relationships with journalists. Responsible for daily press review and social media updates. Supervising, Supporting and advising a team of media monitors with coding and data analyst. Making presentations, writing reports. Arranging meetings and networking with high-level media executives, government and key stakeholders to discuss the coverage of elections. Monitoring social media activities and being the first point of call for all breaking news.