Pam Hernandez

Pam Hernandez

Group Product ManagerVancouver, Canada
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Charles Olayinka
Pam Hernandez

Pam Hernandez

Group Product ManagerVancouver, Canada
About me
+8 years in Product across enterprise + startups. As passionate about people management as I am about cross-functional collaboration to prioritise roadmaps. Relocated to Vancouver after 4 years in London UK, after being offered Tier 2 visa sponsorship by Ticketmaster and Boiler Room. Received Tech Nation's endorsement for a Tier 1 "Exceptional Talent" UK visa in 2019, which enabled me to join ChargedUp, "the Boris Bike of phone charging." Our iOS/Android apps + IoT lets a customer rent a power bank and return it at ~3K stations across our UK network to stay charged on the go.
Projects credited in
  • GAIKA X Boiler Room Present SYSTEM: Future Sounds
    GAIKA X Boiler Room Present SYSTEM: Future SoundsIn August 2018, Boiler Room commissioned an installation, in collaboration with the performance artist GAIKA, exploring the history of sound system culture in the UK.
  • 4:3 Presents Janelle Monáe x Jenn Nkiru: AFROFREQUENCY
    4:3 Presents Janelle Monáe x Jenn Nkiru: AFROFREQUENCY4:3 by Boiler Room unveiled the first wave of AFROFREQUENCY, a new season curated by JENN NKIRU aimed to shift the mainstream gaze of Afrofuturism and return it back to the source of it all: the frequency, the expression.
Work history
    S
    S
    Group Product ManagerSSENSE
    Montreal, CanadaFull Time
    Montreal-based fashion platform with global reach, exploring the nexus of content, commerce, and culture. Overseeing a PM trio leading teams for: - Mobile App - Customer Experience - Personalization Based in Vancouver, striving to scale cross-country.
    ChargedUp logo
    ChargedUp logo
    Head of ProductChargedUp
     - London, United KingdomFull Time
    "The Boris Bike of Phone Charging!" --> https://www.chargedup.green/ Charge your phone on the go: Rent a power bank & return it to ~3K stations across the UK and Amsterdam, found in our iOS / Android apps' map. Reported to the CEO. To launch in Germany with a Jägermeister in-app activation, as well as a 6' touchscreen kiosk in London's Westfield shopping centres December 2019, I hired an in-house team. We rebuilt the apps with a user-centric approach to support our accessible, scalable internationalisation, taking our 2.6 rating to 4.9 in the App Store. Proudly, we partnered with Octopus Energy, and run on 100% renewable energy, as well as provide a daily free hour rental to O2 Priority users.
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Skills
  • Data Analysis
  • UX
  • Scrum
  • Kanban
  • Product
  • Facilitation
  • Stakeholder Engagement
  • Change Management
  • Collaboration
  • Data Driven
Education
    S
    S
    Bachelor of Business Administration (B.B.A.)Simon Fraser University
     - Vancouver, Canada
    Business degree with a focus on HR and Entrepreneurship, getting early exposure into product management and the emerging practice of Lean Startup methodology combining collaboration with quick prototyping of digital solutions. I was heavily involved in extracurricular activities, being VP Events for the faculty's student society with +$100K budget across networking and social events' project management, as well as Debate.
Awards
    Tech Nation logo
    Tech Nation logo
    Tier 1 Exceptional Talent UK visaTech Nation
    In early 2019, Tech Nation endorsed me for an Exceptional Talent visa, both for my professional accomplishments across eCommerce enterprise and startup environments, as well as for my engagement in the digital community. I've strived to focus on diversity and inclusion initiatives, as a visible minority female myself, including mentorship, workshops and hands-on involvement for recruitment end-to-end to remove subconscious bias and improve talent pipelines. This visa enabled me to join the ChargedUp team as their first full-time hire.
    The Lovie Awards logo
    The Lovie Awards logo
    Gold & People's Choice for Music & Entertainment WebsiteThe Lovie Awards
    Dubbed "a Netflix for the underground." 4:3 leverages boilerroom.tv's existing infrastructure and UX insights, ever-evolving to drive engagement across a breadth of music-related film content from full-length feature films to short docs and music videos.