About me

As a designer, entrepreneur, and maker, I love discussing all things design. At CQ Ventures, we’re passionate about helping aspiring designers, interns, and junior designers kickstart their careers.

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Projects

• 2

  Pfizer’s Interactive InstallationsEngaging Healthcare Professionals with Pfizer’s Interactive Installations
• Giving a Voice to Breast Cancer Patients at WorkEmpowering Voice: A Global Platform for Advanced Breast Cancer Patients
• 1

  Empowering Insulin Management with the myDialoq® AppManage your insulin with ease using the myDialoq® app. Track doses, view summaries, and share data with your doctor—all in one intuitive, travel-friendly tool.

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Work history

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Design Lead / CQV Co-founderCQ Ventures
Mar 2024United KingdomFull Time
Primary Responsibilities ● Led the design vision and strategy for all CQ Ventures projects, aligning design efforts with client objectives and industry standards. Managed and mentored a multidisciplinary team, ensuring creativity, collaboration, and quality across projects. ● Oversaw the end-to-end design process, from concept to delivery, for digital products aimed at start-ups, scale-ups, and non-profits. Collaborated closely with leadership teams to translate business objectives into effective design solutions. ● Directed the development of innovative digital products, ensuring a strong focus on user-centred design principles, product-market fit, and scalability. Achievements ● Successfully launched and scaled multiple digital products, resulting in increased client engagement, business growth, and a reputation for delivering high-impact solutions. ● Played a key role in securing client funding through compelling design pitches and prototypes, while also driving a significant improvement in product usability and user experience. ● Streamlined the design process by introducing new tools and methodologies, reducing project turnaround times by 20% and boosting overall client satisfaction, leading to increased referrals and repeat business.
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Lead CX StrategistNew Commercial Arts
May 2023 - Feb 2024United KingdomFull Time
Primary Responsibilities ● Led customer research projects and facilitated synthesis sessions to uncover insights and opportunities. Coordinated and conducted workshops with clients to diagnose customer experience issues and develop solutions. ● Managed projects independently and involved senior stakeholders at appropriate times. Supported and mentored more junior team members on projects. Achievements ● Played a crucial role in building the UX Digital and implementation practice. Led projects across a broad portfolio of clients, including Nationwide, MoneySuperMarket and more. ● Developed UX visions, standards and frameworks for clients. Reimagined complete end-to-end customer journeys and designed specific touchpoints. ● Led improvements to team methodology and research toolbox.

Skills

• UX
• UI Design
• UX Design
• UX Strategy
• UX Consultancy
• Design Innovation
• Design
• Designer
• Design Strategy

Education

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A LevelsAcland Burghley School
Aug 1985 - Jun 1999London, United Kingdom