Organised by R/GA
IMPORTANT: Register for the event via this link here
The type of post-purchase experience people have can reveal a brand’s true colours. Too sales driven, or too impersonal and it can drive away people for good.
Join R/GA as we reveal the wants and needs of modern consumers shaping the post COVID-19 shopping experience, in a virtual event hosted by Contagious Magazine’s Editorial Director, Alex Jenkins. Gain insights from guest panelists Aaron Mitchell, Global VP of Customer Engagement, IKEA and Rebecca Bezzina, R/GA London’s SVP MD, as we unpack some of the critical findings from R/GA’s largest ever global proprietary research study; The Power of Brand Relationship Design Report.