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BT Restart Programme - Service - Test ProfessionalBT
19 days ago
  • LevelMid Level
  • ProfessionsProject Manager, QA Tester, Software Engineer
  • TypeFull Time
  • LocationLondon, United Kingdom

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Description

Why BT Business
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
About the Program
BT Business is excited to introduce its second Career Returners program – Restart – in partnership with Women Returners. We support experienced professionals of all genders returning to work after a career break of 18 months or more. Applicants must have the right to work in the UK and be able to start in September 2024. For more details on the program, timelines, and benefits click here.
We currently have the following vacancies available within our Service function, Design and Delivery. Our Service team will serve customers through a dedicated Service function, that looks after our customers during the life of their contract and helps establish Business as easy to do business with and a provider of great service that retains customers and attracts new ones to us.
What you’ll be doing
We currently have a Test and Validation Professional vacancy within our Service function, Managed Services.
This is a great job for someone who has previous experience conducting end to end test activities on complex projects, including first level diagnostics, writing test specifications and design scripts.
In this role you’ll
  • Be responsible for the creation, quality and integrity of all testing documentation including plans, reports and scripts, in line with the test strategy Generating purchase orders
  • Develop plans to define the depth of testing required, data sources and key deliverables.
  • Conduct test activities at BT core sites and/or customer / supplier sites to assess the impact and functional capability of a solution.
  • Identify and analyse defects or issues to understand impacts, reporting on and discussing findings to enable mitigation.
  • Deliver quality test diagnostics to report on accuracy, quality, number of errors and whether customer requirements are being met.
What skills you'll need
  • Understanding of Test and Validation processes and procedures
  • Customer service and good communication
  • Continuous improvement
  • Risk based decision making
You'll be required to undergo NPPV and SC level Security Clearance. Therefore, being previously cleared is an advantage. Alternatively, we'll be looking for you to be eligible to meet the minimum clearance criteria; British National or UK Passport holder for 5+ years, this clearance will be initiated by BT upon entry.
As part of the BT Restart  programme we are looking for transferrable skills for our roles, so please base your application on this rather than meeting the full criteria. Our team will do our best to match these skills to the roles we have across Service.  This will be discussed with you as we move through the process.

Skills Required

  • User Testing
  • Customer Service
  • Communication Skills

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