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Content ManagerHogarth
12:08
  • LevelMid Level
  • ProfessionsContent Manager, Social Media Manager, Marketer
  • TypeFull Time
  • LocationLondon, United Kingdom

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Description

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.
The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.
Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
A Hybrid working model
Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information.
What does a Content Manager do at Hogarth?
The Content Management organisation at Hogarth is responsible for publishing creative assets, experiences, and critical digital content to our client websites and other platforms across the globe. The Content Manager role reports to a Senior Content Manager and works closely with both the Content Management organization and external teams to ensure all client interactive deliverables are completed accurately and on time. This includes ownership of the content management and publishing operations in support of our client’s product launches and other digital marketing programs, including setting up and managing page structure and content in a CMS (content management system).
Reporting lines and key stakeholders:
This role reports to the Senior Content Manager (Team Lead) based in Istanbul. You will work closely with Editorial, Loc and design teams across various media types.
Responsibilities
  • Own day-to-day content management operations and tasks in support of product launches, other marketing initiatives, and regular page maintenance
  • Ensure the quality of deliverables to client
  • Collaborate cross-functionally and proactively with internal and external teams, with high attention to communication standards
  • Work with developer teams to plan page structures and agree upon project approaches
  • Lead small projects with the support of the team
  • Actively balance the work of multiple projects, assignments, and launches in a fast-paced, ever-evolving work environment
  • Work within the content management org to contribute to documentation and training
  • Maintain complete understanding of the complexities of CMS and other internal tools
  • Troubleshoot system issues as a part of the first line of defense
  • Contribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimisation
Requirements
  • Experienced working on web production teams
  • Experience with localisation and managing content for a global audience, using a CMS
  • Deep knowledge of how content management and other related system processes work
  • Experience working with a ticketing system
  • Knowledge of HTML, XML, JSON, and enterprise CMS
  • Experience working on Adobe AEM platforms
  • Ability to work flexibly to allow for out of hours content push lives (time managed in coordination with Management team)
  • Record of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnel
  • Demonstrated success in business process improvement and re-engineering
  • Proven ability to manage ambiguity effectively
  • Experience creating/managing internal tools a plus
  • Excellent communication skills, and a demonstrated ability to work with others in an unpredictable environment
  • Flexible personality and schedule to deal with rapidly-changing, time-constrained launch schedules
  • High degree of ownership and accountability
  • Ability to balance multiple project or assignments
  • Highly detail-oriented, organized, and patient
Diversity and Flexibility
Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves.  Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging.
Many of our employees work flexibly in many different ways, including flexible hours or an element of working from home. Please talk to us at interview about the flexibility you may need.
Please contact us if you need the job advert or application form in a different format: careers@hogarthww.com
Diversity & Inclusion
Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves.  We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.
We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.
Please contact careers@hogarth.com if you need the job advert or form in another format.
Data
We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.
When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Skills Required

  • Content Management
  • CMS Experience
  • Communication Skills

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