Description

Closing Date: 10-Jun-2024

The Role
Sitting at the heart of the V&A’s Commercial division the main purpose of this role is to support the V&A commercial activities (Academy, Retail, Tickets and Membership) working on a variety of projects across eCommerce.

It’s an exciting time to be joining the newly formed E-commerce team at the V&A. As part of a small team, you’ll contribute to solution design, testing, training and transition to any new system.

You will be responsible for the analysis and documentation of current business processes, understanding the business need, producing requirements, understanding the technical solution and how business processes relate or could be improved against it, and documenting the to-be processes.

You will have experience performing in the role of a Business Analyst in complex environments.
The V&A
The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.
Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience. We strive to make the V&A matter to more people and in that context we work to the following six strategic objectives:
To create a world class visitor and learning experience across all V&A sites and collections.
Focus and deepen the relevance of our collections to the UK creative and knowledge economy.
Expand the V&A's international reach, reputation and impact.
To operate with financial and organisational initiative and efficiency.
Showcase the best of digital design and deliver an outstanding digital experience.
Diversify and increase private and commercial funding sources.