Flexible working, 3 days a week together in London or one of our other digital locations (flexible 2 days remote wherever)
Be part of the transformation of our digital experiences. You’ll be responsible for the performance of a digital journey or product.
You'll operate at squad level, leading a cross functional team of colleagues, delivering world class products. You'll influence the experience of millions of customers.
The exact digital product or journey in scope of any of our roles will evolve over time. You’ll be assigned to a squad based upon a combination of your background, development needs, interests and the business’ needs.
We have a variety of squads that range from improving our BT and EE journeys and products, conversational commerce to delivering API’s and services.
You’ll input into the mobile trading roadmap and backlog for the partner launches and trading squad, supporting on the end to end digital execution of trading offers and key partner launches.
You’ll provide input into prioritisation of activities for the squad(s) based upon achieving validated learning as quickly as possible and maximising customer value.
You’ll help understand the product performance of your squad and expected to assist it.
You’ll communicate clearly, transparently and concisely with stakeholders.
You’ll have a collaborative way of working, within, and across squads.
Specific Skills and Experience
Coach – Coach, mentor and provide feedback where appropriate.
Creative – To think big and beyond the day to day.
Feedback focused - Understands and applies lean principles of rapid build / measure / learn cycles.
Collaborator – Works with peers, scrum teams and business stakeholders to maximise value created by squad.
Customer obsessed – relentlessly campaigns to enhance customers’ lives.
Commercial – sound understanding of what creates value and what does not.
Technically Knowledgeable – Has a thirst to understand and learn their product’s features and technical composition. Is aware of new technologies and the potential they provide.
Driven – Does everything within their tribe’s control to deliver what was promised and ensures operational vigilance. But understands when to push back.
Analyst – data driven, consuming data and insight, utilising this to drive great customer experiences.
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
Competitive salary
25 days annual leave (plus bank holidays)
10% on target bonus
Life Assurance
Pension scheme
Direct share scheme
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
50% off EE mobile pay monthly or SIM only plans
Exclusive colleague discounts on our latest and greatest BT broadband packages
BT TV with TNT Sports and NOW Entertainment
50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
We hire for culture add, not culture fit. We embrace and encourage everyone to bring their unique personalities to the team, fostering an environment where they can freely express themselves with confidence and support. Our commitment to hiring people from diverse backgrounds enhances our team's values and enriches the quality of our work, allowing us to collectively achieve more than the sum of our individual contributions.
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!