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Product Manager, Gaming NetworkBT
12 days ago
  • LevelMid Level
  • ProfessionsProduct Manager, Product Development Manager, Data Analyst
  • TypeFull Time
  • LocationLondon, United Kingdom

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Description

About EE
We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.
We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.
That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn.
We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in?
Why this job matters
At EE, we thrive on innovation. Our Marketing department is at the forefront of creating and implementing cutting-edge strategies that drive our business forward. You'll have the opportunity to work on exciting projects that push the boundaries of creativity and technology, ensuring that we remain leaders in the industry.
Our Marketing department fosters a collaborative culture where teamwork and mutual support are highly valued. You'll work alongside talented professionals from various disciplines, including product development, sales, and finance, to bring innovative ideas to life. We believe that the best results come from combining diverse perspectives and expertise.
As part of our Marketing team, you will have the opportunity to influence the strategic direction of the company. You'll be involved in high-level decision-making processes and have a voice in shaping our long-term vision and goals. Your insights and ideas will be valued and can drive significant change within the organization.
Working in the Gaming and Consumer Electronics industries means being part of a dynamic and fast-paced environment. You'll be at the cutting edge of technological advancements and market trends, ensuring that no two days are the same. This ever-evolving landscape provides endless opportunities for creativity and innovation.
We put our customers at the heart of everything we do. In the Marketing department, you'll play a key role in understanding and anticipating customer needs, creating products and campaigns that resonate with our audience. Your work will help us build strong relationships with our customers and deliver exceptional value.
As gaming continues to grow as a mainstream form of entertainment, the demand for seamless and high-performance network connectivity has never been higher. The Gaming Network Product Manager will play a critical role in ensuring that EE becomes the premier choice for gamers in the UK by developing and optimising our fixed and 5G networks. This position is crucial for enhancing user experiences and solidifying our reputation as the best place to game, driving both customer satisfaction and business growth.
What you’ll be doing
  • Network Development and Enhancement: Lead the development and enhancement of gaming-specific network features across our fixed and 5G networks, ensuring superior performance and reliability.
  • Collaborative Ideation: Work closely with technology teams to brainstorm, scope, and design innovative network solutions tailored for gaming applications.
  • Project Management: Oversee the end-to-end delivery of network enhancement projects, from initial concept through to launch, ensuring milestones and deadlines are met.
  • Performance Optimisation: Continuously monitor and optimize network performance to deliver low latency, high bandwidth, and stable connections for gamers.
  • Proposition Development: Convert technical enhancements into compelling propositions for gamers, highlighting the unique benefits of our network for gaming experiences.
  • Stakeholder Engagement: Engage with key stakeholders, including marketing, sales, and customer service teams, to ensure alignment and successful implementation of gaming network initiatives.
  • Market Analysis: Conduct market research to identify trends and opportunities in gaming networks, and use insights to inform strategy and development priorities.
  • Customer Feedback: Gather and analyze feedback from gamers to understand their needs and preferences, using this information to guide network improvements.
  • Regulatory Compliance: Ensure all network enhancements comply with relevant regulations and industry standards.
  • Reporting and Documentation: Prepare detailed reports and documentation on project progress, performance metrics, and network improvements
The skills and experience you will have under your belt
Skills:
  • In-depth understanding of network technologies, including fixed broadband and 5G, with a focus on gaming applications.
  • Strong project management skills with the ability to lead complex projects from concept to completion.
  • Excellent analytical skills to interpret data, identify issues, and drive data-informed decisions.
  • Proactive and innovative problem-solving skills to address technical challenges and optimize network performance.
  • Clear and effective communication skills for collaborating with technical teams and presenting ideas to stakeholders.
  • Strong focus on customer experience and the ability to translate technical enhancements into user-friendly propositions.
  • Up-to-date knowledge of the gaming industry and network performance requirements for gaming.
  • Ability to lead cross-functional teams and manage stakeholder relationships effectively.
  • Adaptability to work in a fast-paced environment with changing priorities and emerging technologies.
Experience:
  • Experience in network product management, preferably with a focus on gaming or high-performance networks.
  • Proven experience working closely with technology teams on network development and enhancements.
  • Demonstrated success in managing large-scale network projects, from ideation to delivery.
  • Strong understanding of the gaming industry and the specific network requirements for optimal gaming experiences.
  • Experience in gathering and applying customer insights to drive product and network improvements.
  • Familiarity with regulatory requirements and industry standards related to network operations and gaming.
  • Experience conducting market research and using data to inform product development strategies.
  • Proven track record of managing relationships with internal and external stakeholders.
What's in it for you? What are the benefits?
BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development.
  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 10% on target performance bonus
  • Life Assurance
  • Pension scheme if you pay in 5% BT will pay in an additional 10%
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 50% off EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
  • 50% discount for friends and family on EE SIM only plans
  • World class training and development opportunities
  • Volunteering days so you can give back to your local community
BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.
Our leadership standards
Looking in:
Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Skills Required

  • Product
  • Project Management
  • Analytical Skills

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