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Alberto Relaño

Alberto Relaño

Project ManagerBarcelona, Spain
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Connections
Carmen De Marco
Ariadna Romeu
Chris Wannop
Alberto Relaño

Alberto Relaño

Project ManagerBarcelona, Spain
Professions
  • Project Manager
LevelMid Level
QuestionsProjectsExperienceTeam
Projects credited in
  • Design Ops - Improving design efficiencies and processes
    Design Ops - Improving design efficiencies and processesHostmaker teams are constantly searching for new ways to streamline the processes to work towards a common goal. The design department had a scenario worth looking at to improve its efficiency and collaboration. Identifying the key issues affecting the design team and tackling them with strategic solutions, allow the company to optimise optimize design team’s time and skills while winning operational efficiencies, and improving internal collaboration.
  • Hostmaker Modular Landing Pages
    Hostmaker Modular Landing PagesThe goal was to create a versatile modular system that would allow the marketing team to plan the landing pages they need for each campaign, with responsive modules designed for each case. This modular system would require minimum effort from production and faster delivery times.
  • Hostmaker Design Evolution II - from tailored design to a solid & scalable design system
    Hostmaker Design Evolution II - from tailored design to a solid & scalable design systemFrom the touch of a blanket to the button of the guestApp, every touchpoint becomes an opportunity to connect meaningfully - consciously or unconsciously - with our stakeholders.
  • Hostmaker Chat for agents and Frontline members
    Hostmaker Chat for agents and Frontline membersThis project was born out of the need to have a well-integrated tool to communicate between the frontline staff members and the agents of Operations (OPS) and Guest Relations (GR) departments. At that moment, the team members were communicating using Whatsapp as the main tool: there was no established procedure for communications and no automatic way to track the chats and the reported issues.
  • Hostmaker Emails Communications Redesign - From workflows to coding
    Hostmaker Emails Communications Redesign - From workflows to codingSummary With the explosion of digitalisation, email communication has become a ​business ​must-have. As people receive an average of 50/100 emails per day, the challenge is ​now ​to break through into their inboxes. With that in mind and to keep as much consistency as possible across the markets in terms of content and visual design, and make our communications ​more effective, we started to redesign our host communications flow and email templates. Which included anything from updates to maint
  • Hostmaker Dashboard - Creating a flexible onboarding platform
    Hostmaker Dashboard - Creating a flexible onboarding platformReverse-engineer Hostmaker Onboarding process, rethink it as a better experience for their players (clients and employees) and create a new journey, thanks to an optimized platform.
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