If you're a dynamic, agile business analyst from an agency or consultancy background, we can offer you an unrivalled opportunity to further your career at HugoMRM
With hybrid business analyst, product owner and scrum master skills, you will be working as the connection between design, development and delivery teams. This is an excellent opportunity to make a mark on some fantastic digital products and drive customer experience change for a diverse range of client organisations.
Working in an agency team to gather and document experience and technical requirements as user stories from internal and client stakeholders.
Creating and prioritising a product backlog and supporting the delivery of digital product solutions using agile methodologies.
Managing and facilitating agile ceremonies (backlog refinement, sprint planning, demos, retrospectives, etc).
Leading process improvement in collaboration with project teams.
Building and maintaining a strong relationship with clients and internal teams.
This is a senior role, and you will be expected to hit the ground running.
Extensive experience as an agile Business Analyst focused on digital experience / product programmes in Agency or Consultancy environments.
Experience in eliciting, documenting and prioritising requirements from all relevant sources as user stories.
Experience breaking UX and design artefacts down for delivery by a technical team.
Highly skilled in writing user stories and acceptance criteria within a well-structured product backlog to enable technical delivery.
Native Agile Delivery expertise with experience leading a technical Scrum through a sprint lifecycle, performing day-to-day Scrum ownership.
An in depth understanding of composable web and martech technology platforms.
Experience of partnering with agency Technology, Project Management and Client Service team members to deliver high quality work in a risk free environment.
Strong client relationship management and presentation skills (this is a client-facing role).
Strong written skills for presentation and written report creation.
About HugoMRM
We’re a new breed of customer experience agency, helping ambitious brands evolve in an ever-changing world. Our seamlessly integrated teams craft next-level experiences that give businesses a competitive edge and build enduring brand relationships.
You’ll find 120 of us across the world, in London, New York and Manila, and we’re also part of McCann Worldgroup.
Our culture
We’re a curious, enthusiastic, diverse and sociable bunch, working together to craft inspiring solutions for our clients and their customers. And we never stand still - we’re always thinking, “what’s next?”
Flexible working
We embrace flexible working, allowing employees to split their time between the office and working remotely. We can discuss details during the interview process.
Equal opportunities
We’re an equal opportunities employer and are committed to a fair and unbiased assessment of job applications. Once you join the team, we support you to realise your potential, regardless of age, origin, ethnicity, gender, sexual orientation, physical abilities or beliefs.