Patients connected to care.
In close collaboration with the HSS Digital, IT, Marketing, Analytics, and Clinical teams, AKQA designed and developed the MyHSS app, the digital platform available to all patients receiving care at HSS.
Built on top of the industry-standard patient-care SDK Epic MyChart, the MyHSS app allows patients to manage appointments, view and contact care teams, and track postoperative pain levels.
Within the MyHSS app, My CareGuide, provides customised content and activities for personalised care leading up to and after surgery. Content and care recommendations change dynamically based on the surgery, and doctors can further personalise the experience as needed for each individual.