Pivot
The more I looked into eCommerce fashion sites, the more I realised that my solution had to be different. The likes of Mr Porter and ASOS were clearly aimed at men who already had an interest in fashion. A dig into ASOS’ mission statement revealed that it targeted ‘the twenty-something fashion-lover: an avid consumer and communicator who is inspired by friends, celebrities and the media’. The phrase ‘preaching to the choir’ surfaced here.
At this point, it was clear that the audience I needed to target was who Australia’s largest independent men’s site described in 2019 as “men who can’t dress.” This ranged from the 25+ men who let their mum or partner shop for them, to ‘guys who think they dress well but really don’t’ (Booth, D’Marge, 2019).
This took the focus away from helping people shop, to helping people make better choices. As such, it was clear that styling would be the focus of this project. Style for the man who didn’t have any.
I then started looking into the styling services currently available. Trunk Club (US) and Stitchfix (UK) emerged as the two leading powers in this space. An attempt to download and explore Trunk Club as a user led to a dead end as they catered to the US market only.
Stitchfix was my way in. As I made my way through the app, I quickly realised how monotonous the process was. There was no stimulating animation and no track of progress. All the app presented was a never-ending white sheet with tons of questions. I took it upon myself to fix that.